[Vtigercrm-developers] Merge contacts via webform in vtiger 8.3

Angelo Paglialonga info at angelopaglialonga.com
Sat Nov 2 10:57:40 GMT 2024


Hi Alexander you can achieve that by using a custom duplicate handler, you can set its path and name  in database , hope this helps you, ciao
_______________

Angelo Paglialonga
Consulente per soluzioni CRM ad alto ROI.

Telefono: 3386077866
Web: https://www.angelopaglialonga.com


> Il giorno 2 nov 2024, alle ore 03:25, Alexander Allen <alexander.allenz at gmail.com> ha scritto:
> 
> 
> I have a webform to populate data to Contacts module. Some times the same client fill the form around 2 or 3 times, so I activate the duplicate handling for this module based on Last Name.
> 
> I think that if activate the option "Prefer external record" it will delete the past record but not. It only alert me that its duplicated.
> 
> My question is: Someone achieve to delete previous record or if better just to merge all the data?
> 
> 
> 
> _______________________________________________
> http://www.vtiger.com/
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