[Vtigercrm-developers] Error in mail converter rule with regex when upgrading from 6.5.0 to 7.4.0

Angelo Paglialonga info at angelopaglialonga.com
Tue Aug 2 20:15:12 GMT 2022


Hi Steve I would suggest to run through the migration process on a backup of your vtiger with show errors on , in php. All the best

_______________

Angelo Paglialonga
Consulente per soluzioni CRM ad alto ROI.

Telefono: 3386077866
Web: https://www.angelopaglialonga.com


> Il giorno 2 ago 2022, alle ore 21:43, Steve Kenow <skenow at rdspos.com> ha scritto:
> 
> 
> I've been testing my migration from 6.5.0 to 7.4.0 and I'm down to a couple of things. This one has me a bit baffled. The migration completes successfully and I'm checking through all the different areas. When I look at the Mail Converter configuration on my production sandbox, the page is blank and the logs show a server error 500. Nothing notable in the vtiger log. When I view in my local environment, everything is fine. Same version of Apache, same version of PHP, same version of MySQL. The main difference is the production server is running Plesk and nginx.
> 
> A fresh install of 7.4.0 on my production server goes fine. When I go to add a mailbox and I get to creating my rules, I get an error message in the browser (java error?) every time I try to save the rule. When I finish and go back to the main Mail Converter page, all those errors did produce rules. 
> 
> Any suggestions? Where else do i look?
> 
> Steve Kenow
> Retail Data Systems of Minnesota
> End-User Services & Support Manager
> Direct: (952) 392-2686
> Office: (952) 934-4002
> skenow at rdspos.com
> 
> 
> 
> Support Questions/Issues? Email rdshelp at rdspos.com (non-emergencies) or call (952) 934-4002 24/7
> _______________________________________________
> http://www.vtiger.com/
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