[Vtigercrm-developers] email access count

Rubén A. Estrada Orozco rulotec1 at gmail.com
Wed Sep 9 01:59:34 GMT 2020


Thanks Uma,

After adding the config variable, it started working. I think we should add
that variable to config.inc.php like so:

$email_tracking = 'No';


Otherwise, no one is going to guess how to activate the feature.

What about the click count? how does that one work?

Saludos

Rubén


On Tue, Sep 8, 2020 at 12:16 AM Uma S <uma.s at vtiger.com> wrote:

> We will also make a note on documenting this configuration.
>
> On Tue, Sep 8, 2020 at 10:44 AM Uma S <uma.s at vtiger.com> wrote:
>
>> Hi Ruben,
>>
>> Yes! Email access count tracking has been addressed. For this to work you
>> have to enable the configuration in config.inc.php file.
>>
>> Please do add this line (See
>> <https://sc.vtiger.in/screenshots/uma-sc-at-11-06-2020-19-11-42.png>) in
>> your config.inc.php and then try.
>>
>>
>>
>> On Sun, Sep 6, 2020 at 10:33 AM Rubén A. Estrada Orozco <
>> rulotec1 at gmail.com> wrote:
>>
>>> Hi,
>>>
>>> I made a few tests and the access count doesn't seem to be working. I
>>> remember it used to work back in vtiger 6.
>>>
>>> From this:
>>> https://code.vtiger.com/vtiger/vtigercrm/commit/f4bc8c3fb26c9dfc989d8a08010ee3d5da3a3d45
>>> I assumed it could be fixed now. But it's not working in my case.
>>>
>>> Also, I have no idea how the "click count" would work.
>>>
>>> am I missing something?
>>>
>>> Saludos
>>>
>>> Rubén
>>> _______________________________________________
>>> http://www.vtiger.com/
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>
>
> --
> With
> Best Regards
> Uma.S
> Vtiger Team
> _______________________________________________
> http://www.vtiger.com/
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