[Vtigercrm-developers] can't preview and download files on vt 7.3

[Rubén A. Estrada Orozco]

these are the contents of my .htaccess:

deny from all
<FilesMatch "\.(gif|jpe?g|png)$">
Order allow,deny
Allow from all
</FilesMatch>


I removed the htaccess file, uploaded the same .gif file without success

Saludos

Rubén


On Thu, Oct 29, 2020 at 5:00 PM Tony Sandman <tonysandman999 at gmail.com>
wrote:

> check htacess in storage....maybe need to allow file types
>
> T
>
> On Fri, Oct 30, 2020 at 12:44 AM Rubén A. Estrada Orozco <
> rulotec1 at gmail.com> wrote:
>
>> Hi guys,
>>
>> preview and download of some (not all) files in tickets module is not
>> working:
>>
>> [image: download_documents_not_working_vtiger.gif]
>>
>> The preview is not displayed and when clicking on the download button I'm
>> taken to a white page. Errors are turned on, but I don't see any.
>> When taken to the white page, the link looks like
>> this: /index.php?module=Documents&action=DownloadFile&record=32383&fileid=&name=
>>
>> It does work correctly in the official demo.
>>
>> any ideas about how to fix it?
>>
>> Saludos
>>
>> Rubén
>> _______________________________________________
>> http://www.vtiger.com/
>
> _______________________________________________
> http://www.vtiger.com/
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