[Vtigercrm-developers] can't preview and download files on vt 7.3

[Tony Sandman]

check htacess in storage....maybe need to allow file types

T

On Fri, Oct 30, 2020 at 12:44 AM Rubén A. Estrada Orozco <rulotec1 at gmail.com>
wrote:

> Hi guys,
>
> preview and download of some (not all) files in tickets module is not
> working:
>
> [image: download_documents_not_working_vtiger.gif]
>
> The preview is not displayed and when clicking on the download button I'm
> taken to a white page. Errors are turned on, but I don't see any.
> When taken to the white page, the link looks like
> this: /index.php?module=Documents&action=DownloadFile&record=32383&fileid=&name=
>
> It does work correctly in the official demo.
>
> any ideas about how to fix it?
>
> Saludos
>
> Rubén
> _______________________________________________
> http://www.vtiger.com/
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