[Vtigercrm-developers] accented characters encoding issues in workflow emails after migration to 7.2

[Rubén A. Estrada Orozco]

I think it is indeed a problem with phpmailer encoding. In case you are
interested I've opened an issue on GitLab:
https://code.vtiger.com/vtiger/vtigercrm/issues/1227

Saludos

Rubén


On Fri, Dec 13, 2019 at 12:35 PM Rubén A. Estrada Orozco <rulotec1 at gmail.com>
wrote:

> Hi everyone,
>
> After migrating from vtiger 7.1 to 7.2, workflow emails started to display
> funny characters. Since the language I use is Spanish, you will find a lot
> of words that have accents. I imagine the same kind of issues are happening
> with French and other languages.
>
> For example instead of "Descripción", the word"Descripción" is displayed.
> See image below:
>
>
> [image: image.png]
>
> The variable $default_charset in my config.inc.php file is 'UTF-8'.
>
> I know the phpmailer library was upgraded in vtiger 7.2, so I wonder
> whether that might be the cause.
>
>  Does anybody have a clue about how to fix this?
>
> Saludos
>
> Rubén
>
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