[Vtigercrm-developers] Workflow Emails on Tickets

[Alan Lord]

On 15/05/18 09:59, Alan Lord wrote:
> I'm seeing odd behaviour which is not what I would expect.
> ... 
> When UserA assigned the Ticket to UserB, the From email was set 
> correctly to UserA's name and email address, BUT the contents of the 
> email, sent to UserB, contained the Signature of UserB???

This looks wrong to me.

http://code.vtiger.com/vtiger/vtigercrm/blob/master/modules/com_vtiger_workflow/tasks/VTEmailTask.inc#L213

The line above says make the $fromUserId the assigned_user_id of the 
entity, e.g the Ticket.

The $fromUserId is used later to retrieve the signature:

http://code.vtiger.com/vtiger/vtigercrm/blob/master/modules/com_vtiger_workflow/tasks/VTEmailTask.inc#L341


Al