[Vtigercrm-developers] Can anyone else confirm this? MailScanner -> Update-Ticket -> Not-triggering-workflow

[Alan Lord]

On 11/07/18 10:56, Alan Lord wrote:
>  > $linkfocus->mode = 'edit';
>  > $linkfocus->save();

No - there no change so that won't work.

It seems to me that the problem is really in the Workflow condition 
"Comment: is added".

That should be a valid trigger because there has been a new comment 
added in __UpdateTicket().

Al