[Vtigercrm-developers] Can anyone else confirm this? MailScanner -> Update-Ticket -> Not-triggering-workflow

[Alan Lord]

On 11/07/18 11:00, Alan Lord wrote:
> On 11/07/18 10:56, Alan Lord wrote:
>>  > $linkfocus->mode = 'edit';
>>  > $linkfocus->save();
> 
> No - there no change so that won't work.
> 
> It seems to me that the problem is really in the Workflow condition 
> "Comment: is added".
> 
> That should be a valid trigger because there has been a new comment 
> added in __UpdateTicket().

Ahh - I think this is the problem:

http://code.vtiger.com/vtiger/vtigercrm/blob/master/modules/com_vtiger_workflow/VTJsonCondition.inc#L517

Al