[Vtigercrm-developers] Trigger Workflow from Mail Converter?

[lajeesh k]

You can customise mail scanner for this

On 26-Jan-2018 8:50 PM, "Alan Lord" <alanslists at gmail.com> wrote:

> On 26/01/18 13:11, Joe Bordes wrote:
>
>> Can't you create a workflow for that?
>>
>
> Hey Joe,
>
> I don't think so, no.
>
> The Email module is not treated like an Entity module so you can't create
> a Workflow against the Email module directly.
>
> In a Workflow, you can't set a condition on, for example a Contact, when
> an email has been added (there is no workflow "event" like this).
>
> I think the only possible way is to write a custom Event Handler that
> looks for Email save events when the email_flag is set to MAILSCANNER...
> But then it all gets a bit messy in terms of the notification itself. A
> hardcoded email in the code?
>
> See what I mean?
>
> Thanks
>
> Al
>
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> http://www.vtiger.com/
>
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