[Vtigercrm-developers] Mail Converter - subject encoding

[Tony Sandman]

Somsak, see below. This converting filenames correctly:

for ($i = 0; $i < count($attachmentKeys); $i++) {
                $filename[$i] = self::__mime_decode($attachmentKeys[$i]);
                $content[$i] = $this->_attachments[$attachmentKeys[$i]];
                $filename[$i] = iconv('WINDOWS-874', 'UTF-8',
$filename[$i]); //<<<<<<<<<<<<<<<< add this
                }

T

On Thu, Apr 12, 2018 at 12:17 PM, Somsak Artwawoot <somsak6som at gmail.com>
wrote:

> I believe it is the same situation as Tony reported, but issue is that
> content is mixed, so body have ISO and WIN874 characters but files are
> mixed Japanese and English characters.
> Email is sent from Outlook.com so is messed up similarly to what happen
> with  Tony issue.
> Obviously it is problem of Microsoft as this situation last for years and
> those guys don't dare to take care of it. UTF8 should be default and for
> everything.
> I willing to play with various encoding just not sure how to get "iconv"
> with *$filename[$i]* under *__parseBody*  function.
> Can you share snippet?
>
> Regards
> Somsak
>
> On Wed, Apr 11, 2018 at 6:06 PM, Stefan Warnat <ich at stefanwarnat.de>
> wrote:
>
>> Hy Somsak,
>>
>> I think this can be converted also within MailRecord.php within function
>> *__parseBody*. There are the lines to read filenames from mail. (Search
>> for *$filename[$i]*) I cannot send you the final snippet, because I
>> don't now your japan encoding.
>>
>> Also to you: I want to check this encoding with my Mailscanner, because
>> he need exactly this special mails as test case. Can you please send a
>> testmail with japanese file attachments to my sandbox mailbox
>> *support at redoo.email?*
>> At best with Japanese chars in Subject and Content too.
>>
>> Regards,
>>
>> Stefan
>>
>>
>>
>> ----
>> *Freelancer at Webdevelopment*
>>
>> Web: http://www.stefanwarnat.de
>> Xing: https://www.xing.com/profile/Stefan_Warnat2
>> LinkedIn: http://www.linkedin.com/pub/stefan-warnat/6/827/820
>> eMail: kontakt at stefanwarnat.de
>>
>>
>> On Wed, Apr 11, 2018 at 5:12 AM, Somsak Artwawoot <somsak6som at gmail.com>
>> wrote:
>>
>>> Screenshot attached. This is example of Japanese filenames.
>>>
>>>
>>> Somsak
>>>
>>> On Mon, Apr 9, 2018 at 6:12 AM, Somsak Artwawoot <somsak6som at gmail.com>
>>> wrote:
>>>
>>>> Good hint! But if filename have same set of characters it not decoded
>>>> properly. Where filenames are going to be decoded?
>>>>
>>>> SOmsak Art
>>>>
>>>> On Mon, Apr 9, 2018 at 4:42 AM, Tony Sandman <tonysandman999 at gmail.com>
>>>> wrote:
>>>>
>>>>> That worked out. Tnx.
>>>>>
>>>>> It usually happen when sending in TH from outlook.com or maybe also
>>>>> from some other stuff.
>>>>>
>>>>> T.
>>>>>
>>>>> On Mon, Apr 9, 2018 at 4:21 AM, Stefan Warnat <ich at stefanwarnat.de>
>>>>> wrote:
>>>>>
>>>>>> Hy Tony,
>>>>>>
>>>>>> Probably by adding this line after the last line of *__construct*
>>>>>> function of MailRecord.php:
>>>>>>
>>>>>> $this->_subject  = iconv('WINDOWS-874', 'UTF-8', $this->_subject);
>>>>>>
>>>>>> But I have one additional question for you, because I'm not full sure how to send such email, like in real situations.
>>>>>> (I know how to send with PHP; but I'm not sure this will be create a real test case.)
>>>>>>
>>>>>> Can you please send a so encoded mail to *support at redoo.email* ? I will add this mail to my test cases of Mailscanner of our modules to automatically decode. Many thanks!
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Stefan
>>>>>>
>>>>>> ----
>>>>>>
>>>>>> *Redoo Networks GmbH*
>>>>>>
>>>>>> On Sun, Apr 8, 2018 at 5:55 AM, Tony Sandman <
>>>>>> tonysandman999 at gmail.com> wrote:
>>>>>>
>>>>>>> I can convert body text written in WIN874 adding following to
>>>>>>> "function getBodyText"
>>>>>>>
>>>>>>> if ($this->_charset == 'windows-874') {
>>>>>>>             $bodytext  = iconv('WINDOWS-874', 'UTF-8', $bodytext);
>>>>>>>              }
>>>>>>>
>>>>>>> But how to decode subject? Tickets titles are illegible when
>>>>>>> converted from WIN874
>>>>>>>
>>>>>>> Help appreciated
>>>>>>>
>>>>>>> Tony
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> http://www.vtiger.com/
>>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> http://www.vtiger.com/
>>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>
>>>>
>>>
>>> _______________________________________________
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>>>
>>
>>
>> _______________________________________________
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>>
>
>
> _______________________________________________
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