[Vtigercrm-developers] Add doc relation

[Alan Lord]

On 25/04/17 09:33, iko wrote:
> It may be called lack of function. But if this feature is expected to be
> there and is quite crucial, I'd call it a bug that has to be fixed. And
> there are numerous things like that in Vtiger. So the reality is that if you
> opt for Vtiger, you have to either invest a lot of time in fixing these
> issues self, or pay a lot of money and buy extensions on Marketplace. So
> Vtiger is a free Community Open Source CRM that would cost you either a lot
> of effort in fixing bugs or a lot of money in buying extensions. Fair game,
> I guess. For those that are planning to begin with Vtiger, it is quite
> crucial to have overview over numerous bugs and lack of functions Vtiger
> comes with. I can write a long list of these in Vtger 6.5.
>
> Great system, but would cost you a lot of time, effort and money.

Well, we have lots of customers using vtiger all over the world. We 
charge for our time to help them implement and set it up and we have 
been doing so for many years. I can recall only one or two times this 
particular requirement has ever come up as an issue with our clients and 
it was not considered a major problem by anyone.

Show me *any* open source business application that you can simply 
implement without spending any time and I will show you a liar :-) But 
actually, show me any business application at all (proprietary or open) 
that doesn't need time to setup, learn and implement. SAP consultants 
make a lot of money ;-)

Open Source is, and has never really been, free as in "free beer". There 
is always a cost - be it in your time, or your money. But what you do 
have is Freedom to do with the code as _you_ wish. If you find something 
you want to change, you can change it. You can't always do that with 
proprietary systems.

"lot of money" for extensions is a bit daft frankly. vtiger is a 
business application. Most extensions on the Marketplace are priced in 
the tens of dollars. If a business can't afford that then they certainly 
can't afford to pay for consultants to implement a system for them.

Al