[Vtigercrm-developers] Lost issue on vTiger Gitlab ?

[Alan Bell]

On 31/05/16 20:15, Doug wrote:
> And this is why....  The straw that broke the camels back so to speak.
> We have decided to abandon Vtiger and start migrating our clients to 
> Suite crm.
>
> There is no reason what so ever that a simple problem
it wasn't simple as it turned out, and didn't have much of an impact.
> like this shouldn't have been patched 2 months ago.  And over at 
> Suite, which is a true open source project, it would have received 
> immediate response, not a "we haven't gotten to it" 3 months later.
> There are plenty of big problem with Vtiger, but it's the little 
> simple things like this that push it over the edge.
well it is now working more like an open source project, not a full 
serviced proprietary producer/consumer project. You had a problem, I 
spent some hours fixing it (TBH I probably wouldn't have bothered if I 
had realised how hard it was going to be to trace where the problem came 
from, it *looked* like a simple problem when I started) in a true open 
source project the bugs don't all get fixed by the people leading the 
project.
>
> We will continue to work to support our existing clients on vtiger 
> till the time when it makes sense to migrate them....  Beginning 
> immediately(this week) with some of our clients using On Demand....  
> To Suite on Demand or an Amazon hosted solution as it makes sense...  
> (we have actually already migrated someone from on demand to an amazon 
> hosted solution and it wasn't too difficult)
> When we started using Vtiger roughly 6 years ago it was a leader in 
> crm but it has simply not kept up.
> And it is the hundreds of "little things" on top of the spaghetti code 
> mess that makes it impossible to continue.
>
>
> Doug Gouty
> Sales Training and Leadership Consultant
> Guaranteed Services
>
> 614-594-9423
>
>
> On Thu, May 26, 2016 at 2:02 AM, Prasad <prasad at vtiger.com 
> <mailto:prasad at vtiger.com>> wrote:
>
>     It is in queue - not lost. we are reviewing other tickets.
>
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>     On Wed, May 25, 2016 at 7:16 PM, apcloic <apcloic at gmail.com
>     <mailto:apcloic at gmail.com>> wrote:
>
>         Hi,
>
>         3 months ago, I've created an issue on code.vtiger.com
>         <http://code.vtiger.com> regarding the
>         following problem :
>
>         https://discussions.vtiger.com/index.php?p=/discussion/comment/1200235#Comment_1200235
>
>         http://code.vtiger.com/vtiger/vtigercrm/issues/139
>
>         It also had been confirmed by Alan but no patch provided by
>         vTiger team, any
>         reason why ?
>
>         Regards,
>
>
>
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