[Vtigercrm-developers] vtiger inc. do you really mean this?

[Stacey Johnson]

Alan's question has been threaten with very diplomatic way :-)

On Mon, Jan 18, 2016 at 1:28 PM, Sreenivas Kanumuru <svk at vtiger.com> wrote:

> Latest version of outlook source is here -
> http://trac.vtiger.com/cgi-bin/trac.cgi/browser/vtigercrmoutlook/branches/6.x
>
>
> Alan,
>
> When it comes to supporting the community edition and the plugins, we get
> different flavors of questions
>
> 1. 'how to' questions - if we can answer it within 5 minutes, our support
> team proceeds to respond. If not, we advise them about our inability to
> offer support for the community edition and suggest following up with one
> of our partners.
> 2. Bug or Feature requests in the open source code - we ask the customer
> to report it on trac so that our dev team can follow up.
>
> thank you,
> Sreenivas
>
> On Fri, Jan 8, 2016 at 1:20 PM, Alan Lord <alanslists at gmail.com> wrote:
>
>> Thanks for that bit but what about the impression you left with our
>> customer? Is that really your position as a company?
>>
>> Al
>>
>> On 07/01/16 17:02, Sreenivas Kanumuru wrote:
>>
>>> Hi Alan,
>>>
>>> Some of the Outlook code might be On Demand specific. An earlier version
>>> of Outlook source code has been published here. I'll need to check with
>>> our dev team for more details on this.
>>>
>>> http://trac.vtiger.com/svn/vtiger/vtigercrmoutlook/trunk/
>>>
>>> Regards,
>>> Sreenivas
>>>
>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20160118/18015388/attachment.html>