Thanks for your reply. I've raised an issue here-: http://code.vtiger.com/vtiger/vtigercrm/issues/94 -- View this message in context: http://vtiger-crm.2324883.n4.nabble.com/Mail-Converter-Updating-Tickets-Workflows-do-not-run-tp18324p18342.html Sent from the vtigercrm-developers mailing list archive at Nabble.com.