[Vtigercrm-developers] On Ticket Create from Mail Scanner attachement is saved not as it is saved if you create a Ticket from CRM

[Phasaphon Kwanrutai]

https://support.stefanwarnat.de/en:modifications:store-mailconverter-attachments-only-once


On Sun, Dec 4, 2016 at 6:14 PM, iko <irina_k6 at hotmail.com> wrote:

> More to the issue. Mail Scanner creates not one but two documents from the
> email attachment. One is assigned to the Contact, the other is assigned to
> the Account. Plus it is saved in the Ticket.
>
> This is quite critical. Because creating Tickets with Mail Scanner will
> generate double entries for documents.
>
> I need Mail Scanner to create document from attachment in exactly same way
> as if you would create a Ticket in CRM.
>
> Anyone can help?
>
>
>
> --
> View this message in context: http://vtiger-crm.2324883.n4.
> nabble.com/On-Ticket-Create-from-Mail-Scanner-attachement-
> is-saved-not-as-it-is-saved-if-you-create-a-Ticket-frM-tp20199p20207.html
> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
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