[Vtigercrm-developers] PDFMaker, workflows, mailscanner

[Stacey Johnson]

Matus, as document should be created in CRM1 it all fine in there, as other
communication (whatever scenario) creating  documents in CRM 1 just except
emails sent by workflow in CRM 2.
Actually CRM2 is a testing env with W2 + PDFMaker so I will investigate
further and contact you gents on priv accordingly

Stacey

On Tue, Aug 16, 2016 at 3:51 PM, IT-Solutions4You <info at its4you.sk> wrote:

> Please try to use PDF Maker as Document Workflow task in CRM2 installation
> to check if the storage privilegies is set correctly. I suppose the CRM2
> don't create attachemnt becose of wrong file/directory permission.
>
> Matus.
>
> Dňa 16. 8. 2016 o 3:59 Stacey Johnson napísal(a):
>
>> CRM 1 have running mail scanner which is working without problems.
>> Scanner reading, creating tickets and attaching to tickets relevant files.
>> BUT, when email is sent to CRM 1 from CRM 2 with use of workflow
>> pushing PDFMaker attachment, it converting email to ticket but NOT
>> attaching
>> any related files (not harvesting from email as it not exist in Document
>> module too).
>> Wondering if anyone has met such behavior and how to resolve it
>>
>> Stacey
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>>
>
> _______________________________________________
> http://www.vtiger.com/
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