[Vtigercrm-developers] marketplace

Preexo preexo at googlemail.com
Tue Sep 29 11:50:27 GMT 2015 

Well... There is no logout button in my embedded marketplace... Bug?
See screenshot attached:
<http://vtiger-crm.2324883.n4.nabble.com/file/n17490/2015-09-29_19_55_17.png> 



Manu urs wrote
> Hi  Preexo,
> 
> The Logout button will appear once you login to the  marketplace account
> .You can disconnect that marketplace account from your Vtiger instance  by
> using the 'Logout' Button  which is on the right top corner of extension
> view . After Logout you can also able to login  with different credential.
> Please have a look on attached screen shot.
> 
> 
> 
> Regards,
> Manu Urs
> 
> 
> On Tue, Sep 29, 2015 at 10:13 AM, Preexo <

> preexo@

> > wrote:
> 
>> Of course... I always love to blame others for my forgetfulness brain...
>> lol.
>> Anyway, I don't do it this time... That I forgot after 9 months that I
>> actually had registered somewhere is my own fault.
>>
>> Just to clarify:
>> That the UI of the embedded marketplace does not give me any hint that I
>> was
>> actually logged in (since I registered 9 months ago), it didn't give me
>> any
>> logout button, no user panel, no way to retrieve the invoices... THAT is
>> vtigers really bad UI... the bad UX I experienced is their fault since
>> the
>> embedded marketplace UI is so bad.
>> It's also vtigers fault that they not responding to my support-request
>> emails for days and even once they did not understand what my problem is.
>> In fact, they are still trying to help me via email, because they are
>> seem
>> to not understand my emails.
>>
>> Alan came along and helped me with one comment... Thanks again Alan!
>>
>> I guess that vtiger never understands what I want from them via email or
>> here in the forum (yes it has happened too many times before, exchanged
>> months and months of email exchange to finally get a small piece of
>> information) can be blamed on language barrier. Their English is
>> obviously
>> very limited and I have a lot of understanding for that, since English is
>> also my second language and sometimes it can be hard.
>>
>> So, don't take me wrong... I appreciate all the hard work of vtiger and I
>> will try be even more patient about stuff like this in future. But the
>> embedded marketplace is a joke!
>>
>>
>> Doug-116 wrote
>> > I'm confused.
>> > You forgot your login credentials and the way to logon but that is
>> vtigers
>> > fault?
>> > On Sep 24, 2015 7:49 AM, "Preexo" <
>>
>> > preexo@
>>
>> > > wrote:
>> >
>> >> Hi Alan, wow!
>> >> I wasn't even aware anymore that I signed up at the marketplace before
>> >> from
>> >> within the vtiger installation. The embedded marketplace does not give
>> me
>> >> any hint on that, it seemed like it was just like this from the
>> >> beginning.
>> >> Apparently I actually signed up with a different email as well, so I
>> >> tried
>> >> to password reset all my email addresses and one of them actually got
>> an
>> >> email with a link and I reset the password and logged in and see there
>> >> are
>> >> my invoices! Thanks a lot!!!
>> >>
>> >> Now, I want to disconnect that marketplace account from my vtiger
>> >> instance
>> >> account and use another one... haha, can?
>> >>
>> >> I kind of suspected something like this but it shows clearly how badly
>> >> designed the embedded UI of the extension store is...
>> >> And honestly... it also shows how poor the vtiger support sometimes
>> can
>> >> be,
>> >> but that didn't surprise me very much.
>> >>
>> >>
>> >> Alan Lord (News) wrote
>> >> > Preexo,
>> >> >
>> >> > The user credentials you use to create an account in the Extension
>> >> Store
>> >> > do not have to be the same as the username you login to vtiger with.
>> >> >
>> >> > The credentials you used to create the Marketplace account from
>> within
>> >> > the Extension store are the ones you should use to login to the
>> vtiger
>> >> > Marketplace. Not your vtiger login.
>> >> >
>> >> > If you do that your Invoice for your purchases should be visible.
>> >> >
>> >> > HTH
>> >> >
>> >> > Alan
>> >> >
>> >> > PS: We did get a few questions about Marketplace invoicing from
>> >> > customers very early on, but we haven't had any for ages now.
>> >> >
>> >> >
>> >> > On 24/09/15 11:30, Preexo wrote:
>> >> >> Prasad, thanks alot for trying to help...
>> >> >> But... Seriously? how is that supposed to work?
>> >> >> We installed the OS vtiger on our own server, vtiger shouldn't have
>> >> any
>> >> >> idea
>> >> >> of our data, therefore no user credentials from my userlogin of my
>> >> vtiger
>> >> >> installation...
>> >> >> Anyway, I still tried lol... didn't work (surprise) and signed up
>> now
>> >> on
>> >> >> the
>> >> >> marketplace now. No invoices in my account of course.
>> >> >>
>> >> >> I sent an email to
>> >>
>> >> > sales@
>> >>
>> >> >  about this issue as well (actually 2
>> >> >> days ago), please just provide us some invoices soon... In mail
>> mail
>> I
>> >> >> let
>> >> >> you know the details of the credit card used so you will be able to
>> >> >> identify
>> >> >> the purchases (2 by now)
>> >> >>
>> >> >>
>> >> >> Prasad-14 wrote
>> >> >>> Please visit the URL:
>> https://marketplace.vtiger.com/customer/login
>> >> (use
>> >> >>> the same credentials you provided in CRM).
>> >> >>>
>> >> >>> --
>> >> >>> FB <http://www.facebook.com/vtiger> I Twit
>> >> >>> <http://twitter.com/vtigercrm> I
>> >> >>> LIn <https://www.linkedin.com/company/1270573?trk=tyah> I
>> Blog
>> >> >>> <https://blogs.vtiger.com> I Website
>> >> >>> <https://www.vtiger.com/>
>> >> >>>
>> >> >>> On Thu, Sep 24, 2015 at 2:00 PM, Preexo <
>> >> >>
>> >> >>> preexo@
>> >> >>
>> >> >>> > wrote:
>> >> >>>
>> >> >>>> We bought through marketplace integrated in our vtiger
>> installation.
>> >> no
>> >> >>>> login
>> >> >>>> there, no button to find any invoices.
>> >> >>>> Any idea?
>> >> >>>>
>> >> >>>>
>> >> >>>> Prasad-14 wrote
>> >> >>>>> Have you tried login to Marketplace Portal
>> >> >>>>> <https://marketplace.vtiger.com/customer/Login>?
>> >> >>>>>
>> >> >>>>> Regards,
>> >> >>>>> Prasad
>> >> >>>>>
>> >> >>>>> --
>> >> >>>>> FB <http://www.facebook.com/vtiger> I Twit
>> >> >>>>> <http://twitter.com/vtigercrm> I
>> >> >>>>> LIn <https://www.linkedin.com/company/1270573?trk=tyah> I
>> >> Blog
>> >> >>>>> <https://blogs.vtiger.com> I Website <
>> >> >>>> https://www.vtiger.com/>
>> >> >>>>>
>> >> >>>>> On Thu, Sep 24, 2015 at 11:44 AM, Preexo <
>> >> >>>>
>> >> >>>>> preexo@
>> >> >>>>
>> >> >>>>> > wrote:
>> >> >>>>>
>> >> >>>>>> I bought a module 2 days ago on the marketplace and still
>> haven't
>> >> >>>>>> received
>> >> >>>>>> any kind of recite.
>> >> >>>>>> this is not acceptable! therefore... no, the marketplace is a
>> >> >>>>>> horrible
>> >> >>>>>> place
>> >> >>>>>> to sell modules!
>> >> >>>>>>
>> >> >>>>>>
>> >> >>>>>>
>> >> >>>>>> --
>> >> >>>>>> View this message in context:
>> >> >>>>>>
>> >> >>>>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html
>> >> >>>>>> Sent from the vtigercrm-developers mailing list archive at
>> >> >>>>>> Nabble.com.
>> >> >>>>>> _______________________________________________
>> >> >>>>>> http://www.vtiger.com/
>> >> >>>>>>
>> >> >>>>>
>> >> >>>>> _______________________________________________
>> >> >>>>> http://www.vtiger.com/
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>> --
>> >> >>>> View this message in context:
>> >> >>>>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html
>> >> >>>> Sent from the vtigercrm-developers mailing list archive at
>> >> Nabble.com.
>> >> >>>> _______________________________________________
>> >> >>>> http://www.vtiger.com/
>> >> >>>>
>> >> >>>
>> >> >>> _______________________________________________
>> >> >>> http://www.vtiger.com/
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> View this message in context:
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html
>> >> >> Sent from the vtigercrm-developers mailing list archive at
>> Nabble.com.
>> >> >> _______________________________________________
>> >> >> http://www.vtiger.com/
>> >> >>
>> >> >
>> >> >
>> >> > --
>> >> > Libertus Solutions
>> >> > http://www.libertus.co.uk
>> >> >
>> >> > _______________________________________________
>> >> > http://www.vtiger.com/
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >> View this message in context:
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html
>> >> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>> >> _______________________________________________
>> >> http://www.vtiger.com/
>> >>
>> >
>> > _______________________________________________
>> > http://www.vtiger.com/
>>
>>
>>
>>
>>
>> --
>> View this message in context:
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17482.html
>> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>> _______________________________________________
>> http://www.vtiger.com/
>>
> 
> 
> 
> -- 
> Regards,
> Manu
> 
> _______________________________________________
> http://www.vtiger.com/
> 
> Market_place.jpg (45K)
> <http://vtiger-crm.2324883.n4.nabble.com/attachment/17486/0/Market_place.jpg>





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