[Vtigercrm-developers] comments from the portal and the from address

[Alan Bell]

when a customer comments on a ticket from the portal it is supposed to 
send the owner of the record a notification "from" the customer email
in modules/ModComments/ModCommentsHandler.php there is the following 
code around line 91

                 $customerId = explode('x', $customerWSId);

                 $result = $adb->pquery("SELECT email FROM 
vtiger_contactdetails WHERE contactid=?", array($customerId[0]));

this explodes the webservices id of the customer (which looks something 
like 10x12345) and then looks up the email for the zeroth part of the 
array caused by exploding on x. That would be 10. It should take the 
other bit, so change the line to read:

                 $result = $adb->pquery("SELECT email FROM 
vtiger_contactdetails WHERE contactid=?", array($customerId[1]));

being broken results in exchange servers bouncing the mail because they 
don't like the from address.

Alan.