[Vtigercrm-developers] MailConverter rule "Create ticket"

Stacey Johnson stacey.johnson110 at gmail.com
Thu Mar 5 06:27:52 GMT 2015


Thanks. Please note the tasks order, as it may be related to issue

Stacey

On Thu, Mar 5, 2015 at 12:50 PM, Uma S <uma.s at vtiger.com> wrote:

> Hi Stacey,
>
> For your clarification i only tried with only rule as create ticket if
> subject contains some string, then i found it creating only ticket but not
> contact.
>
> Will try with your above mentioned conditions and let you know.
>
> On Thu, Mar 5, 2015 at 5:16 AM, Stacey Johnson <
> stacey.johnson110 at gmail.com> wrote:
>
>> Uma, do you have somewhere test version so I can try in there?
>> Here is obviously creating contact.
>>
>> Got Three rules:
>> Create Ticket (any conditions)
>> Add to contact FROM (any conditions)
>> Add to contact TO (any conditions)
>>
>> Ending up with new contact for emails not registered previously in
>> contact module. Email subject as a last name.
>>
>> Stacey
>>
>> On Wed, Mar 4, 2015 at 11:29 PM, Uma S <uma.s at vtiger.com> wrote:
>>
>>> Hi,
>>>
>>> We are not able to reproduce this in current vtiger 6.2.0 instance. It's
>>> only creating ticket but not contact.
>>>
>>> On Wed, Mar 4, 2015 at 7:42 PM, Stacey Johnson <
>>> stacey.johnson110 at gmail.com> wrote:
>>>
>>>> Rule "create ticket" creating ticket as well as contact. Is it correct
>>>> behavior?
>>>>
>>>> Stacey
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>>
>>> --
>>> With
>>> Best Regards
>>> Uma.S
>>> Vtiger Team
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> With
> Best Regards
> Uma.S
> Vtiger Team
>
> _______________________________________________
> http://www.vtiger.com/
>
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