[Vtigercrm-developers] MailConverter rule "Create ticket"

[Uma S]

Sure! will look into this.

On Thu, Mar 5, 2015 at 11:57 AM, Stacey Johnson <stacey.johnson110 at gmail.com
> wrote:

> Thanks. Please note the tasks order, as it may be related to issue
>
> Stacey
>
> On Thu, Mar 5, 2015 at 12:50 PM, Uma S <uma.s at vtiger.com> wrote:
>
>> Hi Stacey,
>>
>> For your clarification i only tried with only rule as create ticket if
>> subject contains some string, then i found it creating only ticket but not
>> contact.
>>
>> Will try with your above mentioned conditions and let you know.
>>
>> On Thu, Mar 5, 2015 at 5:16 AM, Stacey Johnson <
>> stacey.johnson110 at gmail.com> wrote:
>>
>>> Uma, do you have somewhere test version so I can try in there?
>>> Here is obviously creating contact.
>>>
>>> Got Three rules:
>>> Create Ticket (any conditions)
>>> Add to contact FROM (any conditions)
>>> Add to contact TO (any conditions)
>>>
>>> Ending up with new contact for emails not registered previously in
>>> contact module. Email subject as a last name.
>>>
>>> Stacey
>>>
>>> On Wed, Mar 4, 2015 at 11:29 PM, Uma S <uma.s at vtiger.com> wrote:
>>>
>>>> Hi,
>>>>
>>>> We are not able to reproduce this in current vtiger 6.2.0 instance.
>>>> It's only creating ticket but not contact.
>>>>
>>>> On Wed, Mar 4, 2015 at 7:42 PM, Stacey Johnson <
>>>> stacey.johnson110 at gmail.com> wrote:
>>>>
>>>>> Rule "create ticket" creating ticket as well as contact. Is it correct
>>>>> behavior?
>>>>>
>>>>> Stacey
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> With
>>>> Best Regards
>>>> Uma.S
>>>> Vtiger Team
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
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