[Vtigercrm-developers] MailConverter rule "Create ticket"

Uma S uma.s at vtiger.com
Thu Mar 5 05:50:59 GMT 2015


Hi Stacey,

For your clarification i only tried with only rule as create ticket if
subject contains some string, then i found it creating only ticket but not
contact.

Will try with your above mentioned conditions and let you know.

On Thu, Mar 5, 2015 at 5:16 AM, Stacey Johnson <stacey.johnson110 at gmail.com>
wrote:

> Uma, do you have somewhere test version so I can try in there?
> Here is obviously creating contact.
>
> Got Three rules:
> Create Ticket (any conditions)
> Add to contact FROM (any conditions)
> Add to contact TO (any conditions)
>
> Ending up with new contact for emails not registered previously in contact
> module. Email subject as a last name.
>
> Stacey
>
> On Wed, Mar 4, 2015 at 11:29 PM, Uma S <uma.s at vtiger.com> wrote:
>
>> Hi,
>>
>> We are not able to reproduce this in current vtiger 6.2.0 instance. It's
>> only creating ticket but not contact.
>>
>> On Wed, Mar 4, 2015 at 7:42 PM, Stacey Johnson <
>> stacey.johnson110 at gmail.com> wrote:
>>
>>> Rule "create ticket" creating ticket as well as contact. Is it correct
>>> behavior?
>>>
>>> Stacey
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20150305/56204998/attachment.html>


More information about the vtigercrm-developers mailing list