[Vtigercrm-developers] 403 error occasionally after login
lucia digirolamo
l.digirolamo at websonica.net
Mon Jul 27 07:33:58 GMT 2015
It happens both on localhost as well as on live crm (we use different
servers).
Specifically, what I noticed is that if I close the window and then I
try to enter vtiger before the session expires, there's no error: as
soon as I load the page, I get the dashboard screen; if I close the
window and then I try to enter vtiger after session has expired, I get
the error instead of the login page. Sometimes I have to refresh twice
or thrice before I can login again. I use firefox, which, I noticed,
can have some problems with cleaning cache, that's why I didn't pay too
much attention to this issue until I read the mail this morning.
On 27/07/2015 09:11, Prosenjit Sarkar wrote:
> HI Lucia ,
>
>
> What server do you use ? I want to be make sure if its happening
> because of Vtiger Or Server issue ?
>
>
>
> On Mon, Jul 27, 2015 at 12:21 PM,
> <vtigercrm-developers-request at lists.vtigercrm.com
> <mailto:vtigercrm-developers-request at lists.vtigercrm.com>> wrote:
>
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> Today's Topics:
>
> 1. 403 error occasionally after login (Prosenjit Sarkar)
> 2. Re: Folder permissions to installation (Juan Pablo Botero)
> 3. Re: 403 error occasionally after login (lucia digirolamo)
> 4. Re: Folder permissions to installation (Hamono, Chris (DPC))
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 27 Jul 2015 07:16:00 +0530
> From: Prosenjit Sarkar <prosenjitsarkar123 at gmail.com
> <mailto:prosenjitsarkar123 at gmail.com>>
> To: vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>
> Subject: [Vtigercrm-developers] 403 error occasionally after login
> Message-ID:
>
> <CAK28OBDxiPpUTaRHcPcdMUtN8_rbgqcdGsMwNRpe9awHBp9VCg at mail.gmail.com <mailto:CAK28OBDxiPpUTaRHcPcdMUtN8_rbgqcdGsMwNRpe9awHBp9VCg at mail.gmail.com>>
> Content-Type: text/plain; charset="utf-8"
>
> Hello Friends
>
> I have CRM 6.2.0 installed in amazon s3 server .
> It has very mysterious problem .
>
> My customer complaining
> "Its getting 403 error occasionally after login "
>
> > Forbidden
> >
> > You don't have permission to access /index.php on this server.
> >
>
> After refreshing error is not happening again in the same login
> session .
> It may be repeat after logout and login .
>
> Somebody please light on this problem if its Vtiger issue or Server
> settings ?
>
>
> --
> Best Regards
> Prosenjit Sarkar
>
> *Icode Solution*
>
> *Skype: prosenjit7*
> *+91-9830013567*
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>
> ------------------------------
>
> Message: 2
> Date: Sun, 26 Jul 2015 22:41:00 -0500
> From: Juan Pablo Botero <juanpabloboterolopez at gmail.com
> <mailto:juanpabloboterolopez at gmail.com>>
> To: vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>
> Subject: Re: [Vtigercrm-developers] Folder permissions to installation
> Message-ID:
>
> <CADBb8JZA9r1waqOZjnWR1DgrdmpdoBCX-m=1C7bAhWTS056R-Q at mail.gmail.com <mailto:1C7bAhWTS056R-Q at mail.gmail.com>>
> Content-Type: text/plain; charset="utf-8"
>
> The output: http://pastebin.com/PCnWvip7
>
>
> 2015-07-26 19:57 GMT-05:00 Hamono, Chris (DPC)
> <Chris.Hamono at sa.gov.au <mailto:Chris.Hamono at sa.gov.au>>:
>
> > What?s the output from ls ?alh /var/www/vtigercrm
> >
> >
> >
> > Chris
> >
> >
> >
> > *From:* vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com> [mailto:
> > vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>] *On
> Behalf Of *Juan
> > Pablo Botero
> > *Sent:* Monday, 27 July 2015 5:28 AM
> > *To:* vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>
> > *Subject:* Re: [Vtigercrm-developers] Folder permissions to
> installation
> >
> >
> >
> > I executed:
> >
> >
> >
> > chown -R nginx:nginx /var/www/vtigercrm
> > chmod -R 775 /var/www/vtigercrm
> >
> >
> >
> > Still the same output.
> >
> >
> >
> > Thanks
> >
> >
> >
> > 2015-07-25 4:38 GMT-05:00 cryptic <mark at markcox.co.uk
> <mailto:mark at markcox.co.uk>>:
> >
> > Assuming the path is /var/www/vtigercrm
> >
> > sudo chown -R www-data:www-data vtigercrm
> > sudo chmod -R 775 /var/www/vtigercrm
> >
> >
> >
> > --
> > View this message in context:
> >
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-Folder-permissions-to-installation-tp17012p17016.html
> > Sent from the vtigercrm-developers mailing list archive at
> Nabble.com.
> > _______________________________________________
> > http://www.vtiger.com/
> >
> >
> >
> >
> >
> > --
> >
> > Cordialmente:
> > Juan Pablo Botero
> >
> > _______________________________________________
> > http://www.vtiger.com/
> >
>
>
>
> --
> Cordialmente:
> Juan Pablo Botero
> -------------- next part --------------
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>
> ------------------------------
>
> Message: 3
> Date: Mon, 27 Jul 2015 08:17:10 +0200
> From: lucia digirolamo <l.digirolamo at websonica.net
> <mailto:l.digirolamo at websonica.net>>
> To: vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>
> Subject: Re: [Vtigercrm-developers] 403 error occasionally after login
> Message-ID: <55B5CCE6.3070104 at websonica.net
> <mailto:55B5CCE6.3070104 at websonica.net>>
> Content-Type: text/plain; charset="windows-1252"; Format="flowed"
>
> Sometimes it happens to me also, usually when I close the window
> instead
> of logging out
>
> On 27/07/2015 03:46, Prosenjit Sarkar wrote:
> > Hello Friends
> >
> > I have CRM 6.2.0 installed in amazon s3 server .
> > It has very mysterious problem .
> >
> > My customer complaining
> > "Its getting 403 error occasionally after login "
> >
> >
> > Forbidden
> >
> > You don't have permission to access /index.php on this server.
> >
> >
> > After refreshing error is not happening again in the same login
> > session . It may be repeat after logout and login .
> >
> > Somebody please light on this problem if its Vtiger issue or Server
> > settings ?
> >
> >
> >
> > --
> > Best Regards
> > Prosenjit Sarkar
> > *Icode Solution
> > *
> > *Skype: prosenjit7
> > *
> > *+91-9830013567*
> >
> >
> > _______________________________________________
> > http://www.vtiger.com/
>
> -------------- next part --------------
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>
> ------------------------------
>
> Message: 4
> Date: Mon, 27 Jul 2015 16:21:24 +0930
> From: "Hamono, Chris (DPC)" <Chris.Hamono at sa.gov.au
> <mailto:Chris.Hamono at sa.gov.au>>
> To: "vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>"
> <vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>>
> Subject: Re: [Vtigercrm-developers] Folder permissions to installation
> Message-ID:
>
> <6CC78B54517348498CB1E58845C8F3D1362240A119 at EMSCM005.sagemsmrd01.sa.gov.au
> <mailto:6CC78B54517348498CB1E58845C8F3D1362240A119 at EMSCM005.sagemsmrd01.sa.gov.au>>
>
> Content-Type: text/plain; charset="utf-8"
>
> That looks fine
>
> Is nginx actually running as user nginx or is it running as a
> different user?
>
> Look in your nginx config for the line?
>
> user nginx;
>
> If it is something else you may not be executing as the nginx user.
>
> You can also use
>
> ps aux | grep nginx
>
> it should give you something like this.. (of course I am running
> apache)
>
> www-data 8025 0.4 2.6 61880 26888 ? S 16:08 0:02
> /usr/sbin/apache2 -k start
> www-data 8026 1.0 2.8 63552 29644 ? S 16:08 0:05
> /usr/sbin/apache2 -k start
>
> I know this sounds silly but I have done it. Are you looking at
> the correct document root? If you have a dev copy and a production
> copy you may have changed the permissions for the wrong files.
>
> If you really get desperate create an empty php file and put this
> command in it
>
> <?php
> echo `whoami`;
>
> Open that in the browser and it will tell you what user is being
> executed
>
> I have put this last but it should be first. Check your log files,
> are there any access errors?
>
> Chris
>
>
> From: vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>
> [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>] On
> Behalf Of Juan Pablo Botero
> Sent: Monday, 27 July 2015 1:11 PM
> To: vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>
> Subject: Re: [Vtigercrm-developers] Folder permissions to installation
>
> The output: http://pastebin.com/PCnWvip7
>
>
> 2015-07-26 19:57 GMT-05:00 Hamono, Chris (DPC)
> <Chris.Hamono at sa.gov.au
> <mailto:Chris.Hamono at sa.gov.au><mailto:Chris.Hamono at sa.gov.au
> <mailto:Chris.Hamono at sa.gov.au>>>:
> What?s the output from ls ?alh /var/www/vtigercrm
>
> Chris
>
> From: vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com><mailto:vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>>
> [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com><mailto:vtigercrm-developers-bounces at lists.vtigercrm.com
> <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>>] On
> Behalf Of Juan Pablo Botero
> Sent: Monday, 27 July 2015 5:28 AM
> To: vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com><mailto:vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>>
> Subject: Re: [Vtigercrm-developers] Folder permissions to installation
>
> I executed:
>
> chown -R nginx:nginx /var/www/vtigercrm
> chmod -R 775 /var/www/vtigercrm
>
> Still the same output.
>
> Thanks
>
> 2015-07-25 4:38 GMT-05:00 cryptic <mark at markcox.co.uk
> <mailto:mark at markcox.co.uk><mailto:mark at markcox.co.uk
> <mailto:mark at markcox.co.uk>>>:
> Assuming the path is /var/www/vtigercrm
>
> sudo chown -R www-data:www-data vtigercrm
> sudo chmod -R 775 /var/www/vtigercrm
>
>
>
> --
> View this message in context:
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-Folder-permissions-to-installation-tp17012p17016.html
> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
> _______________________________________________
> http://www.vtiger.com/
>
>
>
> --
> Cordialmente:
> Juan Pablo Botero
>
> _______________________________________________
> http://www.vtiger.com/
>
>
>
> --
> Cordialmente:
> Juan Pablo Botero
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> ------------------------------
>
> _______________________________________________
> vtigercrm-developers mailing list
> vtigercrm-developers at lists.vtigercrm.com
> <mailto:vtigercrm-developers at lists.vtigercrm.com>
> http://lists.vtigercrm.com/cgi-bin/mailman/listinfo/vtigercrm-developers
>
>
> End of vtigercrm-developers Digest, Vol 114, Issue 63
> *****************************************************
>
>
>
>
> --
> Best Regards
> Prosenjit Sarkar
> *Icode Solution
> *
> *Skype: prosenjit7
> *
> *+91-9830013567*
>
>
> _______________________________________________
> http://www.vtiger.com/
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