[Vtigercrm-developers] customizing record numbering problem with new release

[Lucia Digirolamo]

Can it be a compatibility problem? I have php 5.5.8, is the new release
compatible with php 5.5 or 5.6 version?

2015-01-30 6:18 GMT+01:00 Uma S <uma.s at vtiger.com>:

> Hi,
>
> Sorry, we are not reproduce the reported issues on the clean installation
> of vtiger 6.2.0 and also checked in demo.vtiger.com where this case works
> fine.
>
> Can you please try to reproduce this issue in demo.vtiger.com.
>
> On Thu, Jan 29, 2015 at 10:09 PM, Lucia Digirolamo <
> l.digirolamo at websonica.net> wrote:
>
>> Up till yesterday I had vtiger 6.1 and I could customize the record
>> numbering for modules. This morning I installed vtiger 6.2 on a new
>> installation (so to keep them both while testing the new release), but I
>> cannot change the numbering on the new release:
>>
>> I go to crm settings > customize record numbering
>> I enter the new prefix and number for the chosen module (say, LEADS, I
>> change prefix from LEA to CUS and number from the current 5 to 1)
>> Then I hit the save button.. the page reloads but no message appears to
>> tell if saving was successfull or failed, and after the page have reloaded,
>> the fields show their default value (so again LEA for prefix and 5 for
>> number) as it didn't save my settings. In fact, if I add a new lead, the
>> number is saved with default prefix and number (so LEA and 5)
>>
>> I also have another issue that maybe can be related to this one:
>> everytime I save a new record, a popup appears to inform me that leaving
>> the page can cause some loss of data, it gives the choise to stay in the
>> page or to abandon it. If I abandon the page, the new record is saved
>> correctly.
>>
>> Can this popup be related to the fact the customize record numbering is
>> not saving at all?
>>
>> How can I solve this?
>>
>> Thanks
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> With
> Best Regards
> Uma.S
> Vtiger Team
>
> _______________________________________________
> http://www.vtiger.com/
>
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