[Vtigercrm-developers] customizing record numbering problem with new release

[Uma S]

Hi,

Sorry, we are not reproduce the reported issues on the clean installation
of vtiger 6.2.0 and also checked in demo.vtiger.com where this case works
fine.

Can you please try to reproduce this issue in demo.vtiger.com.

On Thu, Jan 29, 2015 at 10:09 PM, Lucia Digirolamo <
l.digirolamo at websonica.net> wrote:

> Up till yesterday I had vtiger 6.1 and I could customize the record
> numbering for modules. This morning I installed vtiger 6.2 on a new
> installation (so to keep them both while testing the new release), but I
> cannot change the numbering on the new release:
>
> I go to crm settings > customize record numbering
> I enter the new prefix and number for the chosen module (say, LEADS, I
> change prefix from LEA to CUS and number from the current 5 to 1)
> Then I hit the save button.. the page reloads but no message appears to
> tell if saving was successfull or failed, and after the page have reloaded,
> the fields show their default value (so again LEA for prefix and 5 for
> number) as it didn't save my settings. In fact, if I add a new lead, the
> number is saved with default prefix and number (so LEA and 5)
>
> I also have another issue that maybe can be related to this one: everytime
> I save a new record, a popup appears to inform me that leaving the page can
> cause some loss of data, it gives the choise to stay in the page or to
> abandon it. If I abandon the page, the new record is saved correctly.
>
> Can this popup be related to the fact the customize record numbering is
> not saving at all?
>
> How can I solve this?
>
> Thanks
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
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