[Vtigercrm-developers] vtigercrm 6.2EA customer portal - cannot access the server

[Rodrigo Souza]

I am having the same problem ... I thank your help.

Atte,
*Rodrigo Souza de Oliveira*
*Sócio Diretor*
Hostplan Informática Ltda
Telefone / Whatsapp: (21) 9 8153-5287
MSN / Skype: rodrigo at hostplan.com.br
Website: www.hostplan.com.br


2015-01-26 11:39 GMT-02:00 Melanie <m.brummell at btinternet.com>:

> Hi,
>
> I downloaded and installed the latest 6.2EA release of Vtiger including the
> Customer Portal. Vtiger is working great, but 2 days in and I cannot get
> the
> portal to work. I have trawled through the forums, Google etc. for answers
> (and it seems there are lots of people experiencing the same issue) so far,
> I haven't found a solution that works.
>
> I have followed the instructions in the wiki, tried all variations for the
> $PORTAL_URL, $Server_Path and $Authenticate_Path from using the full url,
> to
> localhost, to IP address. All display the portal login page, but all
> produce
> the following error when I use the login credentials that have been
> emailed:
> Cannot access server, please contact Administrator.
> I have created a profile in the User Manager area of Vtiger (none admin),
> set the user to be a cpanel user with a year of support.
>
> My Vtiger sits in the root of my hosting http://mysite.com/crm
> Portal sites at http://www.mysite.com/portal
>
> I am on a VPS with CPanel.
>
> I have ran in SSH:
>
> curl ifconfig.me
>
> also
>
> curl -s checkip.dyndns.org|sed -e 's/.*Current IP Address: //' -e
> 's/<.*$//'
>
>
> along with a few others and all return the VPS server IP address (which I
> have tried)
>
> Has anyone else had this issue and managed to resolve it?
>
> Kind regards
>
> Mel
>
>
> _______________________________________________
> http://www.vtiger.com/
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20150126/e430eae5/attachment.html>