[Vtigercrm-developers] MYC vTiger Customer Portal UPDATED VERSION 0.5 - NEW FEATURES!

[Prasad]

>
> We could not implement this functionality for the moment, this because
> the vtiger customer portal web services not provides any function to delete
> ticket related documents,


What if a crucial document shared by Customer gets deleted in the middle of
ticket resolution or afterwards - this is not acceptable. Hence the portal
doesn't provide option to delete that is more destructive.

Regards,
Prasad

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On Tue, Jan 20, 2015 at 10:54 PM, makeyourcloud <info at makeyourcloud.com>
wrote:

> Hi and thank you for choosing our portal!
>
> In response to your requests I could say:
>
> 1) We will consider your suggestion for our next update/theme, anyway we
> had
> make really simple to customize your customer portal theme, so you can
> easily change the appearance to fit your needs, or if you had special
> requests we can do a custom theme for you.
>
> 2) We could not implement this functionality for the moment, this because
> the vtiger customer portal web services not provides any function to delete
> ticket related documents, than we require to edit the standard vtiger files
> and/or add custom files in your vtiger installation, we apologize but that
> is against our policy for the moment because we want to mantain the setup
> as
> simple as possible without require you to have ftp access or api keys of
> your vtiger installation, but if you want we could develop a custom
> solution
> for you!
>
> Kind Regards,
> MakeYourCloud team.
>
>
>
> --
> View this message in context:
> http://vtiger-crm.2324883.n4.nabble.com/MYC-vTiger-Customer-Portal-UPDATED-VERSION-0-5-NEW-FEATURES-tp14726p14966.html
> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>
> _______________________________________________
> http://www.vtiger.com/
>
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