[Vtigercrm-developers] Google Calendar Sync - Sync Settings

Mon Feb 23 10:08:51 GMT 2015

Ok - other "unstable" aspects to the sync? I've had looots of trouble with
it, but cannot decide if it was misconfiguration on my part, or problems
with the sync.

It would be good to get listed, so we can fix + submit the patches and get
a 100% stable version.

:)

On 23 February 2015 at 10:36, Richard Hills - Technologywise <
richard at tw.co.nz> wrote:

>  Nah, this was also my first presumption but was not the case, really a
> weird one.
>
> I will hopefully find some time tomorrow to make a fresh install and see
> if I get the same issue as on this upgraded instance.
>
>
> On 23/02/15 20:29, socialboostdk wrote:
>
> If the dates differ by 1 hr on  some events - could it be a "wintertime vs
> summertime" situation?
>
> On 23 February 2015 at 07:59, Richard Hills - Technologywise <
> richard at tw.co.nz> wrote:
>
>>  Another small issue we are facing with the google calendar sync.
>>
>> Today I tested creating a recurring event in google, weekly recurring
>> from 21:00 to 22:00.
>>
>> All came through to google with our usual problem of being imported
>> around 12 hours off due to timezone setting, however some started @ 08:00
>> and some started at 09:00 (in google all began at the same time).
>>
>> Again, I do hope to be able to find time to test this on another system
>> soon, but would love to hear of anyone else who this "just works" for or
>> can confirm similar issues.
>>
>> Thanks
>>
>>
>> On 19/02/15 19:36, Uma S wrote:
>>
>>   Hi,
>>
>>  The expected behavior for deleting event from google is that the related
>> vtiger calendar event should also be deleted.
>>
>> In this case,
>>
>>   delete in google does not delete in crm
>>
>>
>>   This is an unexpected behavior, could be a BUG would need some
>> debugging.
>>
>>  Our google calendar connector pulls deleted events by default . Have a
>> look at updatedmin section in ref
>> <https://developers.google.com/google-apps/calendar/v3/reference/events/list> .
>> So delete in google should delete event in vtiger on next sync.
>>
>>  The above case would reproduce if the event is deleted in google and
>> the next consecutive sync could not delete the event from vtiger but
>> updated the last sync time.
>>
>>  About timezone related sync issue, we are looking into this will update
>> you soon.
>>
>> On Thu, Feb 19, 2015 at 3:06 AM, Richard Hills - Technologywise <
>> richard at tw.co.nz> wrote:
>>
>>>  A little more, after a suggestion from another list member I have
>>> changed our calendar inside of google to be set to use GMT+0 (Iceland) and
>>> now events are synced properly.
>>>
>>> From a quick look at the google calendar sync code, it would seem that
>>> it expects google to be providing all times in UTC. Can we get some input
>>> from someone in the vtiger team regarding this?
>>>
>>> Thanks
>>>
>>>
>>> On 19/02/15 09:26, Richard Hills - Technologywise wrote:
>>>
>>> Just some feedback on this after two days of three users using the
>>> system:
>>>
>>> user 1 & 2: sync worked fine, until and event was created in google with
>>> a specified timezone (same as the one we use in the crm as base and on his
>>> user), now all data imported from google comes through missing the timezone
>>> (so an event scheduled for 1pm NZST will enter at 1pm UTC).
>>> user 3: continues to work fine from crm to google, google to crm does
>>> not work at all - this stopped working sometime after the two systems first
>>> came in sync.
>>>
>>> Any feedback from others using this system would be much appreciated.
>>> Any documentation from vtiger?
>>>
>>> Thanks
>>>
>>>
>>>
>>> On 17/02/15 12:17, Richard Hills - Technologywise wrote:
>>>
>>> https://wiki.vtiger.com/vtiger6/index.php/Google_Integration
>>>
>>> On this page we see sync settings for both calendar and contacts,
>>> however calendar settings are not currently released as part of the
>>> opensource package.
>>>
>>> Just wondering if this was intentional or due to timing and if we can
>>> expect to see these released?
>>>
>>> Also wondering if someone can tell me the expected default activity in
>>> the community version.
>>>
>>> After some testing on my install I have found the following behaviour is
>>> likely default:
>>>
>>>    - create / edit / delete from crm to google is synced
>>>     - create / edit from google to crm is synced
>>>     - delete in google does not delete in crm
>>>       - The crm record will not be synced to google again after it has
>>>       been deleted there.
>>>          - When crm record is updated, sync reports an update in
>>>          google, but the item is still deleted there.
>>>          - When crm record is deleted, sync reports a deletion in
>>>          google, the item however was already deleted.
>>>       - CRM item is deleted, if it has been updated in the CRM after it
>>>       was deleted in google and sync has already run previously to try to update
>>>       the event in google.
>>>
>>> Thanks in advance for any input.
>>>
>>> --
>>> Richard Hills
>>> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
>>> ph: +64 (0)7 571 1060
>>> fax: +64 (0)7 571 1061
>>>
>>>
>>>
>>> _______________________________________________http://www.vtiger.com/
>>>
>>>
>>> --
>>> Richard Hills
>>> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
>>> ph: +64 (0)7 571 1060
>>> fax: +64 (0)7 571 1061
>>>
>>>
>>>
>>> _______________________________________________http://www.vtiger.com/
>>>
>>>
>>> --
>>> Richard Hills
>>> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
>>> ph: +64 (0)7 571 1060
>>> fax: +64 (0)7 571 1061
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>>  --
>>  With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>>
>>  _______________________________________________http://www.vtiger.com/
>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> _______________________________________________http://www.vtiger.com/
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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