<div dir="ltr">Ok - other "unstable" aspects to the sync? I've had looots of trouble with it, but cannot decide if it was misconfiguration on my part, or problems with the sync. <br><br><div>It would be good to get listed, so we can fix + submit the patches and get a 100% stable version.</div><div><br></div><div>:)</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 23 February 2015 at 10:36, Richard Hills - Technologywise <span dir="ltr"><<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
Nah, this was also my first presumption but was not the case, really
a weird one.<br>
<br>
I will hopefully find some time tomorrow to make a fresh install and
see if I get the same issue as on this upgraded instance.<div><div class="h5"><br>
<br>
<div>On 23/02/15 20:29, socialboostdk wrote:<br>
</div>
</div></div><blockquote type="cite"><div><div class="h5">
<div dir="ltr">If the dates differ by 1 hr on some events - could
it be a "wintertime vs summertime" situation?</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On 23 February 2015 at 07:59, Richard
Hills - Technologywise <span dir="ltr"><<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> Another small issue
we are facing with the google calendar sync.<br>
<br>
Today I tested creating a recurring event in google,
weekly recurring from 21:00 to 22:00.<br>
<br>
All came through to google with our usual problem of being
imported around 12 hours off due to timezone setting,
however some started @ 08:00 and some started at 09:00 (in
google all began at the same time).<br>
<br>
Again, I do hope to be able to find time to test this on
another system soon, but would love to hear of anyone else
who this "just works" for or can confirm similar issues.<br>
<br>
Thanks
<div>
<div><br>
<br>
<div>On 19/02/15 19:36, Uma S wrote:<br>
</div>
</div>
</div>
<blockquote type="cite">
<div>
<div>
<div dir="ltr">
<div><span style="font-size:13px">Hi,</span></div>
<span style="font-size:13px">
<div><span style="font-size:13px"><br>
</span></div>
The expected behavior for deleting event from
google is that the related vtiger calendar event
should also be deleted. </span><br style="font-size:13px">
<br style="font-size:13px">
<span style="font-size:13px">In this case,</span><span style="font-size:13px">
<div><br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"> delete
in google does not delete in crm</blockquote>
<div><br>
</div>
</span>
<div style="font-size:13px"> This is an unexpected
behavior, could be a BUG would need some
debugging. </div>
<div style="font-size:13px"><br>
</div>
<div style="font-size:13px">Our google calendar
connector pulls deleted events by default . Have
a look at updatedmin section in <a href="https://developers.google.com/google-apps/calendar/v3/reference/events/list" target="_blank">ref</a> . So delete in google
should delete event in vtiger on next sync. </div>
<div style="font-size:13px"><br>
</div>
<div style="font-size:13px">The above case would
reproduce if the event is deleted in google and
the next consecutive sync could not delete the
event from vtiger but updated the last sync
time.</div>
<div style="font-size:13px"><br>
</div>
<div style="font-size:13px">About timezone related
sync issue, we are looking into this will update
you soon.</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Feb 19, 2015 at
3:06 AM, Richard Hills - Technologywise <span dir="ltr"><<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> A
little more, after a suggestion from another
list member I have changed our calendar
inside of google to be set to use GMT+0
(Iceland) and now events are synced
properly.<br>
<br>
From a quick look at the google calendar
sync code, it would seem that it expects
google to be providing all times in UTC. Can
we get some input from someone in the vtiger
team regarding this?<br>
<br>
Thanks
<div>
<div><br>
<br>
<div>On 19/02/15 09:26, Richard Hills -
Technologywise wrote:<br>
</div>
<blockquote type="cite"> Just some
feedback on this after two days of
three users using the system:<br>
<br>
user 1 & 2: sync worked fine,
until and event was created in google
with a specified timezone (same as the
one we use in the crm as base and on
his user), now all data imported from
google comes through missing the
timezone (so an event scheduled for
1pm NZST will enter at 1pm UTC).<br>
user 3: continues to work fine from
crm to google, google to crm does not
work at all - this stopped working
sometime after the two systems first
came in sync.<br>
<br>
Any feedback from others using this
system would be much appreciated. Any
documentation from vtiger?<br>
<br>
Thanks<br>
<br>
<br>
<br>
<div>On 17/02/15 12:17, Richard Hills
- Technologywise wrote:<br>
</div>
<blockquote type="cite"> <a href="https://wiki.vtiger.com/vtiger6/index.php/Google_Integration" target="_blank">https://wiki.vtiger.com/vtiger6/index.php/Google_Integration</a><br>
<br>
On this page we see sync settings
for both calendar and contacts,
however calendar settings are not
currently released as part of the
opensource package.<br>
<br>
Just wondering if this was
intentional or due to timing and if
we can expect to see these released?<br>
<br>
Also wondering if someone can tell
me the expected default activity in
the community version.<br>
<br>
After some testing on my install I
have found the following behaviour
is likely default:<br>
<ul>
<li>create / edit / delete from
crm to google is synced<br>
</li>
<li>create / edit from google to
crm is synced<br>
</li>
<li>delete in google does not
delete in crm</li>
<ul>
<li>The crm record will not be
synced to google again after
it has been deleted there.</li>
<ul>
<li>When crm record is
updated, sync reports an
update in google, but the
item is still deleted there.</li>
<li>When crm record is
deleted, sync reports a
deletion in google, the item
however was already deleted.</li>
</ul>
<li>CRM item is deleted, if it
has been updated in the CRM
after it was deleted in google
and sync has already run
previously to try to update
the event in google.<br>
</li>
</ul>
</ul>
<p>Thanks in advance for any input.<br>
</p>
<br>
<pre cols="72">--
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>
<a href="http://www.technologywise.co.nz" target="_blank">www.technologywise.co.nz</a>
ph: <a href="tel:%2B64%20%280%297%20571%201060" value="+6475711060" target="_blank">+64 (0)7 571 1060</a>
fax: <a href="tel:%2B64%20%280%297%20571%201061" value="+6475711061" target="_blank">+64 (0)7 571 1061</a></pre>
<br>
<fieldset></fieldset>
<br>
<pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
<br>
<pre cols="72">--
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>
<a href="http://www.technologywise.co.nz" target="_blank">www.technologywise.co.nz</a>
ph: <a href="tel:%2B64%20%280%297%20571%201060" value="+6475711060" target="_blank">+64 (0)7 571 1060</a>
fax: <a href="tel:%2B64%20%280%297%20571%201061" value="+6475711061" target="_blank">+64 (0)7 571 1061</a></pre>
<br>
<fieldset></fieldset>
<br>
<pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
<br>
<pre cols="72">--
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>
<a href="http://www.technologywise.co.nz" target="_blank">www.technologywise.co.nz</a>
ph: <a href="tel:%2B64%20%280%297%20571%201060" value="+6475711060" target="_blank">+64 (0)7 571 1060</a>
fax: <a href="tel:%2B64%20%280%297%20571%201061" value="+6475711061" target="_blank">+64 (0)7 571 1061</a></pre>
</div>
</div>
</div>
<br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
<div>
<div dir="ltr">With<br>
Best Regards<br>
Uma.S<br>
<div>Vtiger Team</div>
</div>
</div>
</div>
<br>
<fieldset></fieldset>
<br>
</div>
</div>
<pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
<br>
</div>
<br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br>
</blockquote>
</div>
<br>
</div>
<br>
<fieldset></fieldset>
<br>
</div></div><pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
<br>
</div>
<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>