[Vtigercrm-developers] Google Calendar Sync - Sync Settings
Richard Hills - Technologywise
richard at tw.co.nz
Mon Feb 23 09:36:23 GMT 2015
Nah, this was also my first presumption but was not the case, really a
weird one.
I will hopefully find some time tomorrow to make a fresh install and see
if I get the same issue as on this upgraded instance.
On 23/02/15 20:29, socialboostdk wrote:
> If the dates differ by 1 hr on some events - could it be a
> "wintertime vs summertime" situation?
>
> On 23 February 2015 at 07:59, Richard Hills - Technologywise
> <richard at tw.co.nz <mailto:richard at tw.co.nz>> wrote:
>
> Another small issue we are facing with the google calendar sync.
>
> Today I tested creating a recurring event in google, weekly
> recurring from 21:00 to 22:00.
>
> All came through to google with our usual problem of being
> imported around 12 hours off due to timezone setting, however some
> started @ 08:00 and some started at 09:00 (in google all began at
> the same time).
>
> Again, I do hope to be able to find time to test this on another
> system soon, but would love to hear of anyone else who this "just
> works" for or can confirm similar issues.
>
> Thanks
>
>
> On 19/02/15 19:36, Uma S wrote:
>> Hi,
>>
>> The expected behavior for deleting event from google is that the
>> related vtiger calendar event should also be deleted.
>>
>> In this case,
>>
>> delete in google does not delete in crm
>>
>>
>> This is an unexpected behavior, could be a BUG would need some
>> debugging.
>>
>> Our google calendar connector pulls deleted events by default .
>> Have a look at updatedmin section in ref
>> <https://developers.google.com/google-apps/calendar/v3/reference/events/list> .
>> So delete in google should delete event in vtiger on next sync.
>>
>> The above case would reproduce if the event is deleted in google
>> and the next consecutive sync could not delete the event from
>> vtiger but updated the last sync time.
>>
>> About timezone related sync issue, we are looking into this will
>> update you soon.
>>
>> On Thu, Feb 19, 2015 at 3:06 AM, Richard Hills - Technologywise
>> <richard at tw.co.nz <mailto:richard at tw.co.nz>> wrote:
>>
>> A little more, after a suggestion from another list member I
>> have changed our calendar inside of google to be set to use
>> GMT+0 (Iceland) and now events are synced properly.
>>
>> From a quick look at the google calendar sync code, it would
>> seem that it expects google to be providing all times in UTC.
>> Can we get some input from someone in the vtiger team
>> regarding this?
>>
>> Thanks
>>
>>
>> On 19/02/15 09:26, Richard Hills - Technologywise wrote:
>>> Just some feedback on this after two days of three users
>>> using the system:
>>>
>>> user 1 & 2: sync worked fine, until and event was created in
>>> google with a specified timezone (same as the one we use in
>>> the crm as base and on his user), now all data imported from
>>> google comes through missing the timezone (so an event
>>> scheduled for 1pm NZST will enter at 1pm UTC).
>>> user 3: continues to work fine from crm to google, google to
>>> crm does not work at all - this stopped working sometime
>>> after the two systems first came in sync.
>>>
>>> Any feedback from others using this system would be much
>>> appreciated. Any documentation from vtiger?
>>>
>>> Thanks
>>>
>>>
>>>
>>> On 17/02/15 12:17, Richard Hills - Technologywise wrote:
>>>> https://wiki.vtiger.com/vtiger6/index.php/Google_Integration
>>>>
>>>> On this page we see sync settings for both calendar and
>>>> contacts, however calendar settings are not currently
>>>> released as part of the opensource package.
>>>>
>>>> Just wondering if this was intentional or due to timing and
>>>> if we can expect to see these released?
>>>>
>>>> Also wondering if someone can tell me the expected default
>>>> activity in the community version.
>>>>
>>>> After some testing on my install I have found the following
>>>> behaviour is likely default:
>>>>
>>>> * create / edit / delete from crm to google is synced
>>>> * create / edit from google to crm is synced
>>>> * delete in google does not delete in crm
>>>> o The crm record will not be synced to google again
>>>> after it has been deleted there.
>>>> + When crm record is updated, sync reports an
>>>> update in google, but the item is still deleted
>>>> there.
>>>> + When crm record is deleted, sync reports a
>>>> deletion in google, the item however was
>>>> already deleted.
>>>> o CRM item is deleted, if it has been updated in the
>>>> CRM after it was deleted in google and sync has
>>>> already run previously to try to update the event
>>>> in google.
>>>>
>>>> Thanks in advance for any input.
>>>>
>>>>
>>>> --
>>>> Richard Hills
>>>> TechnologyWise Ltd, Tauranga, NZ
>>>> richard at tw.co.nz <mailto:richard at tw.co.nz>
>>>> www.technologywise.co.nz <http://www.technologywise.co.nz>
>>>> ph:+64 (0)7 571 1060 <tel:%2B64%20%280%297%20571%201060>
>>>> fax:+64 (0)7 571 1061 <tel:%2B64%20%280%297%20571%201061>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>
>>> --
>>> Richard Hills
>>> TechnologyWise Ltd, Tauranga, NZ
>>> richard at tw.co.nz <mailto:richard at tw.co.nz>
>>> www.technologywise.co.nz <http://www.technologywise.co.nz>
>>> ph:+64 (0)7 571 1060 <tel:%2B64%20%280%297%20571%201060>
>>> fax:+64 (0)7 571 1061 <tel:%2B64%20%280%297%20571%201061>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>
>> --
>> Richard Hills
>> TechnologyWise Ltd, Tauranga, NZ
>> richard at tw.co.nz <mailto:richard at tw.co.nz>
>> www.technologywise.co.nz <http://www.technologywise.co.nz>
>> ph:+64 (0)7 571 1060 <tel:%2B64%20%280%297%20571%201060>
>> fax:+64 (0)7 571 1061 <tel:%2B64%20%280%297%20571%201061>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>
>
> _______________________________________________
> http://www.vtiger.com/
>
>
>
>
> _______________________________________________
> http://www.vtiger.com/
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