[Vtigercrm-developers] Google Calendar Sync - Sync Settings

socialboostdk socialboostdk at gmail.com
Mon Feb 23 07:29:39 GMT 2015


If the dates differ by 1 hr on  some events - could it be a "wintertime vs
summertime" situation?

On 23 February 2015 at 07:59, Richard Hills - Technologywise <
richard at tw.co.nz> wrote:

>  Another small issue we are facing with the google calendar sync.
>
> Today I tested creating a recurring event in google, weekly recurring from
> 21:00 to 22:00.
>
> All came through to google with our usual problem of being imported around
> 12 hours off due to timezone setting, however some started @ 08:00 and some
> started at 09:00 (in google all began at the same time).
>
> Again, I do hope to be able to find time to test this on another system
> soon, but would love to hear of anyone else who this "just works" for or
> can confirm similar issues.
>
> Thanks
>
>
> On 19/02/15 19:36, Uma S wrote:
>
>  Hi,
>
>  The expected behavior for deleting event from google is that the related
> vtiger calendar event should also be deleted.
>
> In this case,
>
>   delete in google does not delete in crm
>
>
>   This is an unexpected behavior, could be a BUG would need some
> debugging.
>
>  Our google calendar connector pulls deleted events by default . Have a
> look at updatedmin section in ref
> <https://developers.google.com/google-apps/calendar/v3/reference/events/list> .
> So delete in google should delete event in vtiger on next sync.
>
>  The above case would reproduce if the event is deleted in google and the
> next consecutive sync could not delete the event from vtiger but updated
> the last sync time.
>
>  About timezone related sync issue, we are looking into this will update
> you soon.
>
> On Thu, Feb 19, 2015 at 3:06 AM, Richard Hills - Technologywise <
> richard at tw.co.nz> wrote:
>
>>  A little more, after a suggestion from another list member I have
>> changed our calendar inside of google to be set to use GMT+0 (Iceland) and
>> now events are synced properly.
>>
>> From a quick look at the google calendar sync code, it would seem that it
>> expects google to be providing all times in UTC. Can we get some input from
>> someone in the vtiger team regarding this?
>>
>> Thanks
>>
>>
>> On 19/02/15 09:26, Richard Hills - Technologywise wrote:
>>
>> Just some feedback on this after two days of three users using the system:
>>
>> user 1 & 2: sync worked fine, until and event was created in google with
>> a specified timezone (same as the one we use in the crm as base and on his
>> user), now all data imported from google comes through missing the timezone
>> (so an event scheduled for 1pm NZST will enter at 1pm UTC).
>> user 3: continues to work fine from crm to google, google to crm does not
>> work at all - this stopped working sometime after the two systems first
>> came in sync.
>>
>> Any feedback from others using this system would be much appreciated. Any
>> documentation from vtiger?
>>
>> Thanks
>>
>>
>>
>> On 17/02/15 12:17, Richard Hills - Technologywise wrote:
>>
>> https://wiki.vtiger.com/vtiger6/index.php/Google_Integration
>>
>> On this page we see sync settings for both calendar and contacts, however
>> calendar settings are not currently released as part of the opensource
>> package.
>>
>> Just wondering if this was intentional or due to timing and if we can
>> expect to see these released?
>>
>> Also wondering if someone can tell me the expected default activity in
>> the community version.
>>
>> After some testing on my install I have found the following behaviour is
>> likely default:
>>
>>    - create / edit / delete from crm to google is synced
>>     - create / edit from google to crm is synced
>>     - delete in google does not delete in crm
>>       - The crm record will not be synced to google again after it has
>>       been deleted there.
>>          - When crm record is updated, sync reports an update in google,
>>          but the item is still deleted there.
>>          - When crm record is deleted, sync reports a deletion in
>>          google, the item however was already deleted.
>>       - CRM item is deleted, if it has been updated in the CRM after it
>>       was deleted in google and sync has already run previously to try to update
>>       the event in google.
>>
>> Thanks in advance for any input.
>>
>> --
>> Richard Hills
>> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
>> ph: +64 (0)7 571 1060
>> fax: +64 (0)7 571 1061
>>
>>
>>
>> _______________________________________________http://www.vtiger.com/
>>
>>
>> --
>> Richard Hills
>> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
>> ph: +64 (0)7 571 1060
>> fax: +64 (0)7 571 1061
>>
>>
>>
>> _______________________________________________http://www.vtiger.com/
>>
>>
>> --
>> Richard Hills
>> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
>> ph: +64 (0)7 571 1060
>> fax: +64 (0)7 571 1061
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
>  --
>  With
> Best Regards
> Uma.S
> Vtiger Team
>
>
> _______________________________________________http://www.vtiger.com/
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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