<div dir="ltr">If the dates differ by 1 hr on some events - could it be a "wintertime vs summertime" situation?</div><div class="gmail_extra"><br><div class="gmail_quote">On 23 February 2015 at 07:59, Richard Hills - Technologywise <span dir="ltr"><<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
Another small issue we are facing with the google calendar sync.<br>
<br>
Today I tested creating a recurring event in google, weekly
recurring from 21:00 to 22:00.<br>
<br>
All came through to google with our usual problem of being imported
around 12 hours off due to timezone setting, however some started @
08:00 and some started at 09:00 (in google all began at the same
time).<br>
<br>
Again, I do hope to be able to find time to test this on another
system soon, but would love to hear of anyone else who this "just
works" for or can confirm similar issues.<br>
<br>
Thanks<div><div class="h5"><br>
<br>
<div>On 19/02/15 19:36, Uma S wrote:<br>
</div>
</div></div><blockquote type="cite"><div><div class="h5">
<div dir="ltr">
<div><span style="font-size:13px">Hi,</span></div>
<span style="font-size:13px">
<div><span style="font-size:13px"><br>
</span></div>
The expected behavior for deleting event from google is that
the related vtiger calendar event should also be deleted. </span><br style="font-size:13px">
<br style="font-size:13px">
<span style="font-size:13px">In this case,</span><span style="font-size:13px">
<div><br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"> delete
in google does not delete in crm</blockquote>
<div><br>
</div>
</span>
<div style="font-size:13px"> This is an unexpected behavior,
could be a BUG would need some debugging. </div>
<div style="font-size:13px"><br>
</div>
<div style="font-size:13px">Our google calendar connector pulls
deleted events by default . Have a look at updatedmin section
in <a href="https://developers.google.com/google-apps/calendar/v3/reference/events/list" target="_blank">ref</a> . So delete in google should delete
event in vtiger on next sync. </div>
<div style="font-size:13px"><br>
</div>
<div style="font-size:13px">The above case would reproduce if
the event is deleted in google and the next consecutive sync
could not delete the event from vtiger but updated the last
sync time.</div>
<div style="font-size:13px"><br>
</div>
<div style="font-size:13px">About timezone related sync issue,
we are looking into this will update you soon.</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Feb 19, 2015 at 3:06 AM,
Richard Hills - Technologywise <span dir="ltr"><<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> A little more, after
a suggestion from another list member I have changed our
calendar inside of google to be set to use GMT+0 (Iceland)
and now events are synced properly.<br>
<br>
From a quick look at the google calendar sync code, it
would seem that it expects google to be providing all
times in UTC. Can we get some input from someone in the
vtiger team regarding this?<br>
<br>
Thanks
<div>
<div><br>
<br>
<div>On 19/02/15 09:26, Richard Hills - Technologywise
wrote:<br>
</div>
<blockquote type="cite"> Just some feedback on this
after two days of three users using the system:<br>
<br>
user 1 & 2: sync worked fine, until and event
was created in google with a specified timezone
(same as the one we use in the crm as base and on
his user), now all data imported from google comes
through missing the timezone (so an event scheduled
for 1pm NZST will enter at 1pm UTC).<br>
user 3: continues to work fine from crm to google,
google to crm does not work at all - this stopped
working sometime after the two systems first came in
sync.<br>
<br>
Any feedback from others using this system would be
much appreciated. Any documentation from vtiger?<br>
<br>
Thanks<br>
<br>
<br>
<br>
<div>On 17/02/15 12:17, Richard Hills -
Technologywise wrote:<br>
</div>
<blockquote type="cite"> <a href="https://wiki.vtiger.com/vtiger6/index.php/Google_Integration" target="_blank">https://wiki.vtiger.com/vtiger6/index.php/Google_Integration</a><br>
<br>
On this page we see sync settings for both
calendar and contacts, however calendar settings
are not currently released as part of the
opensource package.<br>
<br>
Just wondering if this was intentional or due to
timing and if we can expect to see these released?<br>
<br>
Also wondering if someone can tell me the expected
default activity in the community version.<br>
<br>
After some testing on my install I have found the
following behaviour is likely default:<br>
<ul>
<li>create / edit / delete from crm to google is
synced<br>
</li>
<li>create / edit from google to crm is synced<br>
</li>
<li>delete in google does not delete in crm</li>
<ul>
<li>The crm record will not be synced to
google again after it has been deleted
there.</li>
<ul>
<li>When crm record is updated, sync reports
an update in google, but the item is still
deleted there.</li>
<li>When crm record is deleted, sync reports
a deletion in google, the item however was
already deleted.</li>
</ul>
<li>CRM item is deleted, if it has been
updated in the CRM after it was deleted in
google and sync has already run previously
to try to update the event in google.<br>
</li>
</ul>
</ul>
<p>Thanks in advance for any input.<br>
</p>
<br>
<pre cols="72">--
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>
<a href="http://www.technologywise.co.nz" target="_blank">www.technologywise.co.nz</a>
ph: <a href="tel:%2B64%20%280%297%20571%201060" value="+6475711060" target="_blank">+64 (0)7 571 1060</a>
fax: <a href="tel:%2B64%20%280%297%20571%201061" value="+6475711061" target="_blank">+64 (0)7 571 1061</a></pre>
<br>
<fieldset></fieldset>
<br>
<pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
<br>
<pre cols="72">--
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>
<a href="http://www.technologywise.co.nz" target="_blank">www.technologywise.co.nz</a>
ph: <a href="tel:%2B64%20%280%297%20571%201060" value="+6475711060" target="_blank">+64 (0)7 571 1060</a>
fax: <a href="tel:%2B64%20%280%297%20571%201061" value="+6475711061" target="_blank">+64 (0)7 571 1061</a></pre>
<br>
<fieldset></fieldset>
<br>
<pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
<br>
<pre cols="72">--
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
<a href="mailto:richard@tw.co.nz" target="_blank">richard@tw.co.nz</a>
<a href="http://www.technologywise.co.nz" target="_blank">www.technologywise.co.nz</a>
ph: <a href="tel:%2B64%20%280%297%20571%201060" value="+6475711060" target="_blank">+64 (0)7 571 1060</a>
fax: <a href="tel:%2B64%20%280%297%20571%201061" value="+6475711061" target="_blank">+64 (0)7 571 1061</a></pre>
</div>
</div>
</div>
<br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
<div>
<div dir="ltr">With<br>
Best Regards<br>
Uma.S<br>
<div>Vtiger Team</div>
</div>
</div>
</div>
<br>
<fieldset></fieldset>
<br>
</div></div><pre>_______________________________________________
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a></pre>
</blockquote>
<br>
</div>
<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br></div>