[Vtigercrm-developers] Google Calendar Sync - Sync Settings

Richard Hills - Technologywise richard at tw.co.nz
Wed Feb 18 21:36:10 GMT 2015


A little more, after a suggestion from another list member I have 
changed our calendar inside of google to be set to use GMT+0 (Iceland) 
and now events are synced properly.

 From a quick look at the google calendar sync code, it would seem that 
it expects google to be providing all times in UTC. Can we get some 
input from someone in the vtiger team regarding this?

Thanks

On 19/02/15 09:26, Richard Hills - Technologywise wrote:
> Just some feedback on this after two days of three users using the system:
>
> user 1 & 2: sync worked fine, until and event was created in google 
> with a specified timezone (same as the one we use in the crm as base 
> and on his user), now all data imported from google comes through 
> missing the timezone (so an event scheduled for 1pm NZST will enter at 
> 1pm UTC).
> user 3: continues to work fine from crm to google, google to crm does 
> not work at all - this stopped working sometime after the two systems 
> first came in sync.
>
> Any feedback from others using this system would be much appreciated. 
> Any documentation from vtiger?
>
> Thanks
>
>
>
> On 17/02/15 12:17, Richard Hills - Technologywise wrote:
>> https://wiki.vtiger.com/vtiger6/index.php/Google_Integration
>>
>> On this page we see sync settings for both calendar and contacts, 
>> however calendar settings are not currently released as part of the 
>> opensource package.
>>
>> Just wondering if this was intentional or due to timing and if we can 
>> expect to see these released?
>>
>> Also wondering if someone can tell me the expected default activity 
>> in the community version.
>>
>> After some testing on my install I have found the following behaviour 
>> is likely default:
>>
>>   * create / edit / delete from crm to google is synced
>>   * create / edit from google to crm is synced
>>   * delete in google does not delete in crm
>>       o The crm record will not be synced to google again after it
>>         has been deleted there.
>>           + When crm record is updated, sync reports an update in
>>             google, but the item is still deleted there.
>>           + When crm record is deleted, sync reports a deletion in
>>             google, the item however was already deleted.
>>       o CRM item is deleted, if it has been updated in the CRM after
>>         it was deleted in google and sync has already run previously
>>         to try to update the event in google.
>>
>> Thanks in advance for any input.
>>
>>
>> -- 
>> Richard Hills
>> TechnologyWise Ltd, Tauranga, NZ
>> richard at tw.co.nz
>> www.technologywise.co.nz
>> ph: +64 (0)7 571 1060
>> fax: +64 (0)7 571 1061
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>
> -- 
> Richard Hills
> TechnologyWise Ltd, Tauranga, NZ
> richard at tw.co.nz
> www.technologywise.co.nz
> ph: +64 (0)7 571 1060
> fax: +64 (0)7 571 1061
>
>
> _______________________________________________
> http://www.vtiger.com/

-- 
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20150219/673f2297/attachment.html>


More information about the vtigercrm-developers mailing list