[Vtigercrm-developers] Google Calendar Sync - Sync Settings

[Richard Hills - Technologywise]

Just some feedback on this after two days of three users using the system:

user 1 & 2: sync worked fine, until and event was created in google with 
a specified timezone (same as the one we use in the crm as base and on 
his user), now all data imported from google comes through missing the 
timezone (so an event scheduled for 1pm NZST will enter at 1pm UTC).
user 3: continues to work fine from crm to google, google to crm does 
not work at all - this stopped working sometime after the two systems 
first came in sync.

Any feedback from others using this system would be much appreciated. 
Any documentation from vtiger?

Thanks



On 17/02/15 12:17, Richard Hills - Technologywise wrote:
> https://wiki.vtiger.com/vtiger6/index.php/Google_Integration
>
> On this page we see sync settings for both calendar and contacts, 
> however calendar settings are not currently released as part of the 
> opensource package.
>
> Just wondering if this was intentional or due to timing and if we can 
> expect to see these released?
>
> Also wondering if someone can tell me the expected default activity in 
> the community version.
>
> After some testing on my install I have found the following behaviour 
> is likely default:
>
>   * create / edit / delete from crm to google is synced
>   * create / edit from google to crm is synced
>   * delete in google does not delete in crm
>       o The crm record will not be synced to google again after it has
>         been deleted there.
>           + When crm record is updated, sync reports an update in
>             google, but the item is still deleted there.
>           + When crm record is deleted, sync reports a deletion in
>             google, the item however was already deleted.
>       o CRM item is deleted, if it has been updated in the CRM after
>         it was deleted in google and sync has already run previously
>         to try to update the event in google.
>
> Thanks in advance for any input.
>
>
> -- 
> Richard Hills
> TechnologyWise Ltd, Tauranga, NZ
> richard at tw.co.nz
> www.technologywise.co.nz
> ph: +64 (0)7 571 1060
> fax: +64 (0)7 571 1061
>
>
> _______________________________________________
> http://www.vtiger.com/

-- 
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061

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