[Vtigercrm-developers] Google Calendar Sync - Sync Settings

[Uma S]

Hi,

The expected behavior for deleting event from google is that the related
vtiger calendar event should also be deleted.

In this case,

 delete in google does not delete in crm


 This is an unexpected behavior, could be a BUG would need some debugging.

Our google calendar connector pulls deleted events by default . Have a look
at updatedmin section in ref
<https://developers.google.com/google-apps/calendar/v3/reference/events/list> .
So delete in google should delete event in vtiger on next sync.

The above case would reproduce if the event is deleted in google and the
next consecutive sync could not delete the event from vtiger but updated
the last sync time.

About timezone related sync issue, we are looking into this will update you
soon.

On Thu, Feb 19, 2015 at 3:06 AM, Richard Hills - Technologywise <
richard at tw.co.nz> wrote:

>  A little more, after a suggestion from another list member I have changed
> our calendar inside of google to be set to use GMT+0 (Iceland) and now
> events are synced properly.
>
> From a quick look at the google calendar sync code, it would seem that it
> expects google to be providing all times in UTC. Can we get some input from
> someone in the vtiger team regarding this?
>
> Thanks
>
>
> On 19/02/15 09:26, Richard Hills - Technologywise wrote:
>
> Just some feedback on this after two days of three users using the system:
>
> user 1 & 2: sync worked fine, until and event was created in google with a
> specified timezone (same as the one we use in the crm as base and on his
> user), now all data imported from google comes through missing the timezone
> (so an event scheduled for 1pm NZST will enter at 1pm UTC).
> user 3: continues to work fine from crm to google, google to crm does not
> work at all - this stopped working sometime after the two systems first
> came in sync.
>
> Any feedback from others using this system would be much appreciated. Any
> documentation from vtiger?
>
> Thanks
>
>
>
> On 17/02/15 12:17, Richard Hills - Technologywise wrote:
>
> https://wiki.vtiger.com/vtiger6/index.php/Google_Integration
>
> On this page we see sync settings for both calendar and contacts, however
> calendar settings are not currently released as part of the opensource
> package.
>
> Just wondering if this was intentional or due to timing and if we can
> expect to see these released?
>
> Also wondering if someone can tell me the expected default activity in the
> community version.
>
> After some testing on my install I have found the following behaviour is
> likely default:
>
>    - create / edit / delete from crm to google is synced
>     - create / edit from google to crm is synced
>     - delete in google does not delete in crm
>       - The crm record will not be synced to google again after it has
>       been deleted there.
>          - When crm record is updated, sync reports an update in google,
>          but the item is still deleted there.
>          - When crm record is deleted, sync reports a deletion in google,
>          the item however was already deleted.
>       - CRM item is deleted, if it has been updated in the CRM after it
>       was deleted in google and sync has already run previously to try to update
>       the event in google.
>
> Thanks in advance for any input.
>
> --
> Richard Hills
> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
> ph: +64 (0)7 571 1060
> fax: +64 (0)7 571 1061
>
>
>
> _______________________________________________http://www.vtiger.com/
>
>
> --
> Richard Hills
> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
> ph: +64 (0)7 571 1060
> fax: +64 (0)7 571 1061
>
>
>
> _______________________________________________http://www.vtiger.com/
>
>
> --
> Richard Hills
> TechnologyWise Ltd, Tauranga, NZrichard at tw.co.nzwww.technologywise.co.nz
> ph: +64 (0)7 571 1060
> fax: +64 (0)7 571 1061
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
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