[Vtigercrm-developers] PBXManager?

[Richard Hills - Technologywise]

Not really the response you are looking for, but.... I would really 
suggest that getting their asterisk server up to date is the most 
sensible route.

Are you able to tell us what version they're running and if it is a 
bundle of some sort (ie. we use elastix)? With that information someone 
can likely point you to documentation to support your case that the 
system needs to be updated for more reasons that to support the vtiger 
agi script. Not to mention, the asterisk upgrade is likely to take a lot 
less work than trying to write / support some custom script.

On 14/02/15 01:08, Alan Lord wrote:
> I have a dilema...
>
> we are migrating a client from vtiger 5.3. to 6.2
>
> They are a heavy user of the click-to-call functionality of the 
> PBXManager (not screen pop though) as it was in 5.3 and their asterisk 
> server I suspect is fairly old and they will not want to start 
> changing that so do I:
>
> 1. Hack the new PBXManager to talk to asterisk the "old way"
> 2. Port the old PBXManager to a new 6.2 style module and delete the 
> new PBXManager module
>
> Either way seems to involve much more work than I was expecting from a 
> brief glance through the code.
>
> Has anyone had to do this yet? Anyone decided on the best route to take?
>
> Thanks
>
> Al
>
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