[Vtigercrm-developers] PBXManager?

[Alan Lord (News)]

On 14/02/15 04:44, Richard Hills - Technologywise wrote:

> Are you able to tell us what version they're running and if it is a
> bundle of some sort (ie. we use elastix)? With that information someone
> can likely point you to documentation to support your case that the
> system needs to be updated for more reasons that to support the vtiger
> agi script. Not to mention, the asterisk upgrade is likely to take a lot
> less work than trying to write / support some custom script.

I doubt it. It is a really big Vicidial dial system being used in a very 
"sensitive" environment.

I have also spent a bit more looking at the new PBXManager code and it 
looks like I only need to write a new Controller class file to emulate 
the old connection mechanisms.

Thanks

Alan

>
> On 14/02/15 01:08, Alan Lord wrote:
>> I have a dilema...
>>
>> we are migrating a client from vtiger 5.3. to 6.2
>>
>> They are a heavy user of the click-to-call functionality of the
>> PBXManager (not screen pop though) as it was in 5.3 and their asterisk
>> server I suspect is fairly old and they will not want to start
>> changing that so do I:
>>
>> 1. Hack the new PBXManager to talk to asterisk the "old way"
>> 2. Port the old PBXManager to a new 6.2 style module and delete the
>> new PBXManager module
>>
>> Either way seems to involve much more work than I was expecting from a
>> brief glance through the code.
>>
>> Has anyone had to do this yet? Anyone decided on the best route to take?
>>
>> Thanks
>>
>> Al
>>
>> _______________________________________________
>> http://www.vtiger.com/
>
> _______________________________________________
> http://www.vtiger.com/
>


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