[Vtigercrm-developers] mailscanner/converter not working (again)

[Zebra Hosting]

OK no help or suggestions how to debug this????
Even on a fresh install it is not working?

As a double check I have setup a clean mailbox on other server system (smartermail on windows)
Only 1 email in there but email never makes it to the contacts.
During setup the connection is instantly and the folders are found. But just scanning with no rules does not connect the message.
Manual scanning keeps showing the Ajax window and never finishes. Clearly something not ok.

It’s a deal breaker now if we keep working with vTiger or not.

Bastiaan Houtkooper
Zebra Hosting




On 12-04-15 09:33, "Zebra Hosting" <support at zebrahosting.eu> wrote:

>Simple setup of the mailconverter on fresh install of v6.2 does not add any mails to contacts.
>
>Setup scans one mailbox, add to contacts[from] no rules. Same mailbox is used in mailmanager without issues.
>
>I have set all messages to “unread” to see if it made a difference but still no success.
>Scanner is running under cron but also tested with the manual option. It keeps running forever, not a single mail added, no errors shown.
>No new ones, no older ones (scanned earlier with the previous setup).
>Mailbox runs under SSL, certs are all official.
>
>No errors in the log.
>PHP 5.5
>vTiger version: 6.20 / 20150128
>
>How to proceed from here?
>
>Bastiaan Houtkooper
>Zebra Hosting
>
>
>_______________________________________________
>http://www.vtiger.com/