[Vtigercrm-developers] PBXManager - Asterisk Connector Debugging
Richard Hills - Technologywise
richard at tw.co.nz
Tue Oct 28 02:24:30 GMT 2014
Indeed, this turned out to be something on our end.
We now however have an issue where the outgoing call is failing. I will
continue to look at this, but if anyone can tell me what is going on
feel free. Here is the ACM log:
> == Extension Changed 412[ext-local] new state Ringing for Notify
> User 400
> == Extension Changed 412[ext-local] new state InUse for Notify User 400
> == Starting SIP/412-00000c03 at 075711060,412,1 failed so falling
> back to exten 's'
> == Starting SIP/412-00000c03 at 075711060,s,1 still failed so
> falling back to context 'default'
> -- Executing [s at default:1] Playback("SIP/412-00000c03",
> "vm-goodbye") in new stack
> -- <SIP/412-00000c03> Playing 'vm-goodbye.gsm' (language 'en')
extension 412 tries to call a number (not in the acm log above).
extension 412 phone does ring, however is greeted only by a goodbye message.
On 28/10/14 14:41, Alex Martin wrote:
>
> Do you have the vtiger ip in the manager.conf file for asterisk? Also
> reloaded asterisk to take effect.
>
> It doesn't look like it's connecting.
>
> Alex
>
> On Oct 27, 2014, at 9:32 PM, Richard Hills - Technologywise
> <richard at tw.co.nz <mailto:richard at tw.co.nz>> wrote:
>
> Hi guys
>
> Unfortunately I am not having any more luck with the asterisk
> connector now that I have got the PBXManager configuration screen
> working.
>
> From the connector log (logs/nohup.webapp.20141028
> <tel:20141028>-13:43.out):
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.helpers.b a
>> INFO: Outbound Call
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.helpers.b a
>> INFO: Asterisk Login Successfull
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.helpers.b a
>> INFO: Successfully Authenticated Vtiger Secret Key
>> 849304 [qtp611437735 <tel:611437735>-14] INFO
>> org.asteriskjava.manager.internal.ManagerConnectionImpl -
>> Connecting to192.168.212 <tel:192168212>.6:5060
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.c.b a
>> SEVERE: null
>> java.net.ConnectException: Connection refused
>> at java.net.PlainSocketImpl.socketConnect(Native Method)
>> at
>> java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:345)
>> at
>> java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
>> at
>> java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
>> at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
>> at java.net.Socket.connect(Socket.java:589)
>> at
>> org.asteriskjava.util.internal.SocketConnectionFacadeImpl.
>> at
>> org.asteriskjava.manager.internal.ManagerConnectionImpl.createSocket(ManagerConnectionImpl.java:729)
>> at
>> org.asteriskjava.manager.internal.ManagerConnectionImpl.connect(ManagerConnectionImpl.java:708)
>> at
>> org.asteriskjava.manager.internal.ManagerConnectionImpl.doLogin(ManagerConnectionImpl.java:490)
>> at
>> org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnectionImpl.java:438)
>> at
>> org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnectionImpl.java:423)
>> at
>> org.asteriskjava.manager.DefaultManagerConnection.login(DefaultManagerConnection.java:294)
>> at com.vtiger.apps.asterisk.webapp.a.a.a(Unknown Source)
>> at com.vtiger.apps.asterisk.webapp.c.b.a(Unknown Source)
>> at com.vtiger.apps.asterisk.webapp.c.b.doPost(Unknown Source)
>> at
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
>> at
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
>> at
>> org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:684)
>> at
>> org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)
>> at
>> org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
>> at
>> org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557)
>> at
>> org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
>> at
>> org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
>> at
>> org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
>> at
>> org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
>> at
>> org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
>> at
>> org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
>> at
>> org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)
>> at
>> org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
>> at org.eclipse.jetty.server.Server.handle(Server.java:370)
>> at
>> org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:494)
>> at
>> org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:971)
>> at
>> org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:1033)
>> at
>> org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:644)
>> at
>> org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)
>> at
>> org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
>> at
>> org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:667)
>> at
>> org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
>> at
>> org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
>> at
>> org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
>> at java.lang.Thread.run(Thread.java:745)
>>
>
> Any hints as to how to debug this issue would be great. ie. If
> there is another way to try to connect to the same area that the
> connector tries to.
>
> Couple of notes:
>
> * IP is correct
> * Port is correct
> * asterisk 1.8.20.0
> * java version 1.8.0_20
>
>
> TIA
>
> --
>
> Richard Hills
> TechnologyWise Ltd, Tauranga, NZ
> richard at tw.co.nz
> www.technologywise.co.nz
> ph: +64 (0)7 571 1060
> fax: +64 (0)7 571 1061
>
> Basestation
>
> ------------------------------------------------------------------------
>
> http://www.vtiger.com/
>
>
>
> _______________________________________________
> http://www.vtiger.com/
--
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061
Basestation
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