[Vtigercrm-developers] PBXManager - Asterisk Connector Debugging

[Alex Martin]

Do you have the vtiger ip in the manager.conf file for asterisk? Also reloaded asterisk to take effect. 

It doesn't look like it's connecting. 

Alex



On Oct 27, 2014, 9:32 PM, at 9:32 PM, Richard Hills - Technologywise <richard at tw.co.nz> wrote:
>Hi guys
>
>Unfortunately I am not having any more luck with the asterisk connector
>
>now that I have got the PBXManager configuration screen working.
>
> From the connector log (logs/nohup.webapp.20141028-13:43.out):
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.helpers.b a
>> INFO: Outbound Call
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.helpers.b a
>> INFO: Asterisk Login Successfull
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.helpers.b a
>> INFO: Successfully Authenticated Vtiger Secret Key
>> 849304 [qtp611437735-14] INFO 
>> org.asteriskjava.manager.internal.ManagerConnectionImpl - Connecting 
>> to 192.168.212.6:5060
>> Oct 28, 2014 1:57:54 PM com.vtiger.apps.asterisk.webapp.c.b a
>> SEVERE: null
>> java.net.ConnectException: Connection refused
>>         at java.net.PlainSocketImpl.socketConnect(Native Method)
>>         at 
>>
>java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:345)
>>         at 
>>
>java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
>>         at 
>>
>java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
>>         at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
>>         at java.net.Socket.connect(Socket.java:589)
>>         at 
>>
>org.asteriskjava.util.internal.SocketConnectionFacadeImpl.<init>(SocketConnectionFacadeImpl.java:77)
>>         at 
>>
>org.asteriskjava.manager.internal.ManagerConnectionImpl.createSocket(ManagerConnectionImpl.java:729)
>>         at 
>>
>org.asteriskjava.manager.internal.ManagerConnectionImpl.connect(ManagerConnectionImpl.java:708)
>>         at 
>>
>org.asteriskjava.manager.internal.ManagerConnectionImpl.doLogin(ManagerConnectionImpl.java:490)
>>         at 
>>
>org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnectionImpl.java:438)
>>         at 
>>
>org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnectionImpl.java:423)
>>         at 
>>
>org.asteriskjava.manager.DefaultManagerConnection.login(DefaultManagerConnection.java:294)
>>         at com.vtiger.apps.asterisk.webapp.a.a.a(Unknown Source)
>>         at com.vtiger.apps.asterisk.webapp.c.b.a(Unknown Source)
>>         at com.vtiger.apps.asterisk.webapp.c.b.doPost(Unknown Source)
>>         at
>javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
>>         at
>javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
>>         at 
>>
>org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:684)
>>         at 
>>
>org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)
>>         at 
>>
>org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
>>         at 
>>
>org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557)
>>         at 
>>
>org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
>>         at 
>>
>org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
>>         at 
>>
>org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
>>         at 
>>
>org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
>>         at 
>>
>org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
>>         at 
>>
>org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
>>         at 
>>
>org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)
>>         at 
>>
>org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
>>         at org.eclipse.jetty.server.Server.handle(Server.java:370)
>>         at 
>>
>org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:494)
>>         at 
>>
>org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:971)
>>         at 
>>
>org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:1033)
>>         at 
>> org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:644)
>>         at 
>> org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)
>>         at 
>>
>org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
>>         at 
>>
>org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:667)
>>         at 
>>
>org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
>>         at 
>>
>org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
>>         at 
>>
>org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
>>         at java.lang.Thread.run(Thread.java:745)
>>
>
>Any hints as to how to debug this issue would be great. ie. If there is
>
>another way to try to connect to the same area that the connector tries
>to.
>
>Couple of notes:
>
>  * IP is correct
>  * Port is correct
>  * asterisk 1.8.20.0
>  * java version 1.8.0_20
>
>
>TIA
>
>-- 
>
>Richard Hills
>TechnologyWise Ltd, Tauranga, NZ
>richard at tw.co.nz
>www.technologywise.co.nz
>ph: +64 (0)7 571 1060
>fax: +64 (0)7 571 1061
>
>Basestation
>
>
>------------------------------------------------------------------------
>
>_______________________________________________
>http://www.vtiger.com/
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