[Vtigercrm-developers] invoice workflows product details not available

[Prasad]

Chris,

Can you share the end-to-end use-case - there can be a way to achieve and
evolve the same.

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On Wed, Oct 15, 2014 at 9:22 AM, Hamono, Chris (DPC) <Chris.Hamono at sa.gov.au
> wrote:

> Thanks Prasad
>
>
>
> It does mean I have to work around the problem though. It is a required
> feature and quite disappointing that it does not work as one would expect.
>
>
>
> I had wondered about how to deal with multiple line items. Although that
> is not an issue for us as we only ever have one item per invoice.
>
>
>
> A workable alternative would be attaching invoice pdf’s to the email.
> Sadly that is not possible either.
>
>
>
> Chris
>
>
>
> *From:* vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:
> vtigercrm-developers-bounces at lists.vtigercrm.com] *On Behalf Of *Prasad
> *Sent:* Wednesday, 15 October 2014 2:03 PM
>
> *To:* vtigercrm-developers at lists.vtigercrm.com
> *Subject:* Re: [Vtigercrm-developers] invoice workflows product details
> not available
>
>
>
> Chris,
>
>
>
> Reaching Line item-details is not possible currently. There can be
> one-or-more Line item-details for the Inventory.
>
>
>
> I have taken the enhancement request here:
>
> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8298
>
>
>
> Regards,
>
> Prasad
>
>
> *Connect with us on: *Twitter <http://twitter.com/vtigercrm> *I* Facebook
> <http://www.facebook.com/pages/vtiger/226866697333578?sk=wall> *I* Blog
> <https://blogs.vtiger.com/>* I* Wiki
> <http://wiki.vtiger.com/vtiger6/index.php/Main_Page> *I* Website
> <https://www.vtiger.com/>
>
>
>
> On Wed, Oct 15, 2014 at 4:26 AM, Hamono, Chris (DPC) <
> Chris.Hamono at sa.gov.au> wrote:
>
> Bump
>
>
>
> I am still looking for some guidance on how to resolve this issue.
>
>
>
> Chris
>
>
>
> *From:* vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:
> vtigercrm-developers-bounces at lists.vtigercrm.com] *On Behalf Of *Hamono,
> Chris (DPC)
> *Sent:* Monday, 13 October 2014 1:56 PM
>
>
> *To:* vtigercrm-developers at lists.vtigercrm.com
> *Subject:* Re: [Vtigercrm-developers] invoice workflows product details
> not available
>
>
>
> Hi Uma
>
>
>
> I did some basic debugging and found a couple of things.
>
>
>
> Firstly upgrading to 6.1 fixes the “($_DATE_FORMAT_)” issue it is now
> replaced with (dd-mm-yyyy)
>
>
>
> The other thing I found was that the script attempts to look for the
> “productid” in the entitydata object passed to the workflows script. There
> is no field by that name. There is an array of listitems.
>
>
>
> It would seem the product is not being loaded at all when the entity data
> is first being filled out
>
>
>
> Chris
>
>
>
> *From:* vtigercrm-developers-bounces at lists.vtigercrm.com [
> mailto:vtigercrm-developers-bounces at lists.vtigercrm.com
> <vtigercrm-developers-bounces at lists.vtigercrm.com>] *On Behalf Of *Hamono,
> Chris (DPC)
> *Sent:* Monday, 13 October 2014 9:21 AM
> *To:* vtigercrm-developers at lists.vtigercrm.com
> *Subject:* Re: [Vtigercrm-developers] invoice workflows product details
> not available
>
>
>
> Hi Uma
>
>
>
> Back from leave hence the late reply.
>
>
>
> I am not sure what you mean by “In your case, it seems you have edited the
> same. So it breaks.” There was no changes made to the fields as inserted by
> the dropdown and what you showed is exactly the same as what I used except
> for the “($_DATE_FORMAT_)” (which seems to be undocumented).
>
>
>
> I tested again this morning putting all possible variables into the email,
> none printed except the “($_DATE_FORMAT_)” which was printed exactly as it
> was entered (no interpolation)
>
>
>
> We are using vtiger 6.0
>
>
>
>
>
> Chris
>
>
>
>
>
> *From:* vtigercrm-developers-bounces at lists.vtigercrm.com [
> mailto:vtigercrm-developers-bounces at lists.vtigercrm.com
> <vtigercrm-developers-bounces at lists.vtigercrm.com>] *On Behalf Of *Uma S
> *Sent:* Friday, 3 October 2014 6:46 PM
> *To:* vtigercrm-developers at lists.vtigercrm.com
> *Subject:* Re: [Vtigercrm-developers] invoice workflows product details
> not available
>
>
>
> Hi,
>
>
>
> When you want to display product-id and sales start date of invoice in
> workflow, This is the correct format.
>
>
>
> $(productid : (Products) product_no) $(productid : (Products)
> sales_start_date) ($_DATE_FORMAT_)
>
>
>
> In your case, it seems you have edited the same. So it breaks.
>
>
>
> On Thu, Oct 2, 2014 at 12:11 PM, Hamono, Chris (DPC) <
> Chris.Hamono at sa.gov.au> wrote:
>
> When creating a workflow for an invoice. If you choose the send an email
> task, you are given the opportunity to add fields to your email body
>
>
>
> None of the product fields seem to work.
>
>
>
> For example using the following code the product sales start date is
> supposed to be displayed
>
> $(productid : (Products) sales_start_date)
>
>
>
> In reality nothing is displayed
>
>
>
> Any advice on how this can be fixed?
>
>
>
> Chris
>
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
>
>
>
>
> --
>
> With
> Best Regards
> Uma.S
>
> Vtiger Team
>
>
> _______________________________________________
> http://www.vtiger.com/
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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