[Vtigercrm-developers] sharing realworld test

[Prasad]

Błażej,

Contributions welcome.

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On Tue, May 20, 2014 at 11:42 PM, Pabiszczak, Błażej <
b.pabiszczak at opensaas.pl> wrote:

> The problem is that you do not use the mail module, so you do not know how
> it works.
>
>
> Z poważaniem / Regards
> Błażej Pabiszczak
> M: +48.884999123
> E: b.pabiszczak at opensaas.pl
>
>
> 2014-05-20 16:12 GMT+02:00 Prasad <prasad at vtiger.com>:
>
>>  Bastiaan,
>>
>> Thank you for sharing the feedback - its always different to think like
>> customer than developer.
>> UX plays a vital role and one of the key reasons why Vtiger 6 Platform
>> was built for.
>>
>> We will continue to improve usability.
>>
>> *Connect with us on: *Twitter <http://twitter.com/vtigercrm> *I* Facebook<http://www.facebook.com/pages/vtiger/226866697333578?sk=wall>
>>  *I* Blog <https://blogs.vtiger.com/>* I* Wiki<http://wiki.vtiger.com/index.php/Main_Page>
>>  *I *Forums  <https://discussions.vtiger.com>*I* Website<https://www.vtiger.com/>
>>
>>
>> On Tue, May 20, 2014 at 7:20 PM, Zebra Hosting <support at zebrahosting.eu>wrote:
>>
>>>  Just sharing a little test I did with  secretary who is doing some
>>> customer contact and never worked with a CRM.
>>>
>>>  I asked her to open the mail manager and answer emails like she
>>> normally does. (IMAP connected)
>>> First thing she tried was open en email and  looking for ways to move it
>>> to a folder (not possible in open mail)
>>> Then closed the mail, tried to drag it over to a folder (drag and drop
>>> not supported)
>>> Then saw that she first have to click the checkbox, open a drop down and
>>> select a folder.
>>> 3 steps and she gave up and went back to her mail client. Doesn’t work
>>> when you do hundreds of mails a day.
>>> People get used to modern GUI’s with HTML5, might be time to think about
>>> if for the next version.
>>>
>>>  So yes, it is sometimes good, not to think like a developer but just
>>> see normal user working to learn about your GUI…..
>>>
>>>  Bastiaan Houtkooper
>>> Zebra Hosting
>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
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>
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