[Vtigercrm-developers] sharing realworld test

Pabiszczak, Błażej b.pabiszczak at opensaas.pl
Wed May 21 14:32:47 GMT 2014


Poorly you did, that you wrote your own email client. Why did not you use
roundcube?


Z poważaniem / Regards
Błażej Pabiszczak
M: +48.884999123
E: b.pabiszczak at opensaas.pl


2014-05-21 6:20 GMT+02:00 Prasad <prasad at vtiger.com>:

> Błażej,
>
> Contributions welcome.
>
> *Connect with us on: *Twitter <http://twitter.com/vtigercrm> *I* Facebook<http://www.facebook.com/pages/vtiger/226866697333578?sk=wall>
>  *I* Blog <https://blogs.vtiger.com/>* I* Wiki<http://wiki.vtiger.com/index.php/Main_Page>
>  *I *Forums  <https://discussions.vtiger.com>*I* Website<https://www.vtiger.com/>
>
>
> On Tue, May 20, 2014 at 11:42 PM, Pabiszczak, Błażej <
> b.pabiszczak at opensaas.pl> wrote:
>
>> The problem is that you do not use the mail module, so you do not know
>> how it works.
>>
>>
>> Z poważaniem / Regards
>> Błażej Pabiszczak
>> M: +48.884999123
>> E: b.pabiszczak at opensaas.pl
>>
>>
>> 2014-05-20 16:12 GMT+02:00 Prasad <prasad at vtiger.com>:
>>
>>>  Bastiaan,
>>>
>>> Thank you for sharing the feedback - its always different to think like
>>> customer than developer.
>>> UX plays a vital role and one of the key reasons why Vtiger 6 Platform
>>> was built for.
>>>
>>> We will continue to improve usability.
>>>
>>> *Connect with us on: *Twitter <http://twitter.com/vtigercrm> *I*
>>> Facebook <http://www.facebook.com/pages/vtiger/226866697333578?sk=wall>
>>> *I* Blog <https://blogs.vtiger.com/>* I* Wiki<http://wiki.vtiger.com/index.php/Main_Page>
>>>  *I *Forums  <https://discussions.vtiger.com>*I* Website<https://www.vtiger.com/>
>>>
>>>
>>> On Tue, May 20, 2014 at 7:20 PM, Zebra Hosting <support at zebrahosting.eu>wrote:
>>>
>>>>  Just sharing a little test I did with  secretary who is doing some
>>>> customer contact and never worked with a CRM.
>>>>
>>>>  I asked her to open the mail manager and answer emails like she
>>>> normally does. (IMAP connected)
>>>> First thing she tried was open en email and  looking for ways to move
>>>> it to a folder (not possible in open mail)
>>>> Then closed the mail, tried to drag it over to a folder (drag and drop
>>>> not supported)
>>>> Then saw that she first have to click the checkbox, open a drop down
>>>> and select a folder.
>>>> 3 steps and she gave up and went back to her mail client. Doesn’t work
>>>> when you do hundreds of mails a day.
>>>> People get used to modern GUI’s with HTML5, might be time to think
>>>> about if for the next version.
>>>>
>>>>  So yes, it is sometimes good, not to think like a developer but just
>>>> see normal user working to learn about your GUI…..
>>>>
>>>>  Bastiaan Houtkooper
>>>> Zebra Hosting
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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