[Vtigercrm-developers] sharing realworld test

[Prasad]

Bastiaan,

Thank you for sharing the feedback - its always different to think like
customer than developer.
UX plays a vital role and one of the key reasons why Vtiger 6 Platform was
built for.

We will continue to improve usability.

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On Tue, May 20, 2014 at 7:20 PM, Zebra Hosting <support at zebrahosting.eu>wrote:

>  Just sharing a little test I did with  secretary who is doing some
> customer contact and never worked with a CRM.
>
>  I asked her to open the mail manager and answer emails like she normally
> does. (IMAP connected)
> First thing she tried was open en email and  looking for ways to move it
> to a folder (not possible in open mail)
> Then closed the mail, tried to drag it over to a folder (drag and drop not
> supported)
> Then saw that she first have to click the checkbox, open a drop down and
> select a folder.
> 3 steps and she gave up and went back to her mail client. Doesn’t work
> when you do hundreds of mails a day.
> People get used to modern GUI’s with HTML5, might be time to think about
> if for the next version.
>
>  So yes, it is sometimes good, not to think like a developer but just see
> normal user working to learn about your GUI…..
>
>  Bastiaan Houtkooper
> Zebra Hosting
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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