[Vtigercrm-developers] Tickets Contacts and Organizations

[Bandile Nodada]

Hi there Sparker

I think it came from version 6 SVN but the guys from vTiger are better
placed to answer that. Thanks

Kind Regards,
Nodada Bandile
0824711732

"Education isn't how much you have committed to memory, or even how much
you know. It's being able to differentiate between what you do know and
what you don't."
--Anatole France


On Thu, Jun 26, 2014 at 2:54 PM, Sparker <sparker at maxxservers.net> wrote:

> Sorry if my response was confusing.
>
> Actually, I was asking where the updated php file came from.
>
> Because multiple searches across the net, trac.vtiger, and forums never
> revealed anything about this.
>
> So I just want to make sure that we can put it out there if it is a valid
> fix.
>
> I am trying it now to see what will happen. ( I always rename originals
> "just to be safe" )
>
> Thanks,
> Sparker
>
>
>
> *From:* vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:
> vtigercrm-developers-bounces at lists.vtigercrm.com] *On Behalf Of *Bandile
> Nodada
> *Sent:* Thursday, June 26, 2014 7:34 AM
>
> *To:* vtigercrm-developers at lists.vtigercrm.com
> *Subject:* Re: [Vtigercrm-developers] Tickets Contacts and Organizations
>
>
>
> In my case it is found at C:\Program Files
> (x86)\vtigercrm600\apache\htdocs\vtigerCRM\modules\Settings\MailConverter\handlers
>
>
>
> this is on a Windows 7 machine that i am using for testing.
>
>
>
> Just for precaustion just make sure that you rename your current file
> before you replace it for rollback reasons should anything go wrong.
>
>
>
> All the best
>
>
> Kind Regards,
> Nodada Bandile
>
> 0824711732
>
> "Education isn't how much you have committed to memory, or even how much
> you know. It's being able to differentiate between what you do know and
> what you don't."
> --Anatole France
>
>
>
> On Thu, Jun 26, 2014 at 1:44 PM, Sparker <sparker at maxxservers.net> wrote:
>
> I really appreciate the assist on this.
>
> Can you tell me where this was located originally so I can share it with
> the rest of the community that may be having a hard time finding the
> solution like I was.
>
> Thank you,
>
> Sparker
>
>
>
> *From:* vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:
> vtigercrm-developers-bounces at lists.vtigercrm.com] *On Behalf Of *lajeesh k
> *Sent:* Wednesday, June 25, 2014 11:31 PM
> *To:* vtigercrm-developers
>
>
> *Subject:* Re: [Vtigercrm-developers] Tickets Contacts and Organizations
>
>
>
> I am attaching the file. Replace the file with
> modules/settings/MailConverter/handler/MailScannerAction.php.  I was in
> mobile , Thats why I couldnt give you the file before
>
> Regards,
>
> Lajeesh
>
>
>
> On Thu, Jun 26, 2014 at 9:01 AM, Sparker <sparker at maxxservers.net> wrote:
>
> Thank you,
>
>
>
> Do you have a link to that file or tell me what you mean by svn.
>
>
>
> Sorry for sounding like a novice but I am not familiar with that analogy.
>
>
>
> Thank you,
>
> Stacy
>
>
>
>
>
> Sent via the Samsung GALAXY S(R)4, an AT&T 4G LTE smartphone
>
>
>
> -------- Original message --------
>
> From: Lajeesh
>
> Date:06/25/2014 10:02 PM (GMT-06:00)
>
> To: vtigercrm-developers at lists.vtigercrm.com
>
> Subject: Re: [Vtigercrm-developers] Tickets Contacts and Organizations
>
>
>
> There is a bug..change the file mailscanner/core/mailscanneraction.php
> with the latest file from svn
>
> Regards
> Lajeesh
> ------------------------------
>
> *From: *Sparker <sparker at maxxservers.net>
> *Sent: *26-06-2014 07:10
> *To: *vtigercrm-developers at lists.vtigercrm.com
> *Subject: *[Vtigercrm-developers] Tickets Contacts and Organizations
>
> Hello Team,
>
> I am a long time Vtiger user and really hope this isn't just me..
>
> I have researched all over and have yet to find a solution.
> When a ticket is created via email Vtiger 6.0 fails to associate the
> ticket with a Contact or the Organization.
>
> I have spent hours upon hours ( probably days of total invested time)
> researching and asking in the forums etc.
> We have yet to find a solution.
>
> Is there anyone out there that can assist with this issue? It used to work
> fine in 5.4
>
> Thank you for any input and or advise.
>
> Regards,
> Sparker
>
>
> _______________________________________________
> http://www.vtiger.com/
>
>
>
>
> --
>
> Regards,
> Lajeesh
>
>
> _______________________________________________
> http://www.vtiger.com/
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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