[Vtigercrm-developers] Tickets Contacts and Organizations

[Sparker]

Thank you,

Do you have a link to that file or tell me what you mean by svn.

Sorry for sounding like a novice but I am not familiar with that analogy. 

Thank you,
Stacy


Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone

<div>-------- Original message --------</div><div>From: Lajeesh <lajeeshk at gmail.com> </div><div>Date:06/25/2014  10:02 PM  (GMT-06:00) </div><div>To: vtigercrm-developers at lists.vtigercrm.com </div><div>Subject: Re: [Vtigercrm-developers] Tickets Contacts and Organizations </div><div>
</div>There is a bug..change the file mailscanner/core/mailscanneraction.php with the latest file from svn

Regards
Lajeesh
From: Sparker
Sent: ‎26-‎06-‎2014 07:10
To: vtigercrm-developers at lists.vtigercrm.com
Subject: [Vtigercrm-developers] Tickets Contacts and Organizations

Hello Team,

I am a long time Vtiger user and really hope this isn’t just me..

I have researched all over and have yet to find a solution.
When a ticket is created via email Vtiger 6.0 fails to associate the ticket with a Contact or the Organization. 

I have spent hours upon hours ( probably days of total invested time) researching and asking in the forums etc. 
We have yet to find a solution. 

Is there anyone out there that can assist with this issue? It used to work fine in 5.4

Thank you for any input and or advise.

Regards,
Sparker
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