<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body ><div>Thank you,</div><div><br></div><div>Do you have a link to that file or tell me what you mean by svn.</div><div><br></div><div>Sorry for sounding like a novice but I am not familiar with that analogy. </div><div><br></div><div>Thank you,</div><div>Stacy</div><div><br></div><div><br></div><div><div style="font-size:8px;color:#575757">Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone</div></div><br><br><div>-------- Original message --------</div><div>From: Lajeesh <lajeeshk@gmail.com> </div><div>Date:06/25/2014 10:02 PM (GMT-06:00) </div><div>To: vtigercrm-developers@lists.vtigercrm.com </div><div>Subject: Re: [Vtigercrm-developers] Tickets Contacts and Organizations </div><div><br></div><div><div style="font-family: Calibri,sans-serif; font-size: 11pt;">There is a bug..change the file mailscanner/core/mailscanneraction.php with the latest file from svn<br><br>Regards<br>Lajeesh</div></div><div dir="ltr"><hr><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">From: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:sparker@maxxservers.net">Sparker</a></span><br><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Sent: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">26-06-2014 07:10</span><br><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">To: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:vtigercrm-developers@lists.vtigercrm.com">vtigercrm-developers@lists.vtigercrm.com</a></span><br><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Subject: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">[Vtigercrm-developers] Tickets Contacts and Organizations</span><br><br></div><div class="WordSection1"><p class="MsoNormal">Hello Team,<br><br>I am a long time Vtiger user and really hope this isn’t just me..<br><br>I have researched all over and have yet to find a solution.<br>When a ticket is created via email Vtiger 6.0 fails to associate the ticket with a Contact or the Organization. <br><br>I have spent hours upon hours ( probably days of total invested time) researching and asking in the forums etc. <br>We have yet to find a solution. <br><br>Is there anyone out there that can assist with this issue? It used to work fine in 5.4<br><br>Thank you for any input and or advise.<br><br>Regards,<br>Sparker<o:p></o:p></p></div></body>