[Vtigercrm-developers] Tickets Contacts and Organizations

[Sparker]

Hello Team,

I am a long time Vtiger user and really hope this isn't just me..

I have researched all over and have yet to find a solution.
When a ticket is created via email Vtiger 6.0 fails to associate the ticket
with a Contact or the Organization. 

I have spent hours upon hours ( probably days of total invested time)
researching and asking in the forums etc. 
We have yet to find a solution. 

Is there anyone out there that can assist with this issue? It used to work
fine in 5.4

Thank you for any input and or advise.

Regards,
Sparker

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