[Vtigercrm-developers] SMS history not kept?

Uma S uma.s at vtiger.com
Mon Jun 16 06:13:28 GMT 2014


Hi,

In the above reply, i meant by email in the context of record like mail
sent for contact from contact module is not tracked, actions related to
mailmanager are tracked in history.


On Fri, Jun 13, 2014 at 8:57 PM, Zebra Hosting <support at zebrahosting.eu>
wrote:

>  Thanks for adding this to the tracker. But I am a bit surprised that
> emails are also not kept in the history?
> Meaning when we answer an email in the mailmanager it does not get
> recorded? I thought that this was one of the key points of a CRM…
>
>  Kind regards,
>
>  Bastiaan Houtkooper
> Zebra Hosting
>
>
>
>   From: Uma S <uma.s at vtiger.com>
> Reply-To: "vtigercrm-developers at lists.vtigercrm.com" <
> vtigercrm-developers at lists.vtigercrm.com>
> Date: vrijdag 13 juni 2014 13:45
> To: "vtigercrm-developers at lists.vtigercrm.com" <
> vtigercrm-developers at lists.vtigercrm.com>
> Subject: Re: [Vtigercrm-developers] SMS history not kept?
>
>   Hi,
>
>  Sending SMS, Emails and making Calls are like external actions of entity
> record. Right now we are tracking only internal actions such( update, edit)
> of fields. We will be adding this in our road-map, I have created trac
> <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8100> for same. Please
> update your observation.
>
>  With
> Regards
> Uma S
> Vtiger Team
>
>
> On Fri, Jun 13, 2014 at 3:48 PM, Zebra Hosting <support at zebrahosting.eu>
> wrote:
>
>>  Could anybody confirm or tell me about this?
>>
>>
>>
>>   From: Bastiaan Houtkooper <support at zebrahosting.eu>
>> Reply-To: "vtigercrm-developers at lists.vtigercrm.com" <
>> vtigercrm-developers at lists.vtigercrm.com>
>> Date: maandag 9 juni 2014 10:18
>> To: "vtigercrm-developers at lists.vtigercrm.com" <
>> vtigercrm-developers at lists.vtigercrm.com>
>> Subject: [Vtigercrm-developers] SMS history not kept?
>>
>>   Just setup the SMS service and noted that when I send a tekst message
>> to contacts, this does not gets logged in the contacts history.
>> Was this ever implemented or should I add it to the bug list?
>>
>>  Bastiaan Houtkooper
>> Zebra Hosting
>>
>>
>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
>  --
> With
> Best Regards
> Uma.S
> Vtiger Team
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
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