<div dir="ltr">Hi,<div><br></div><div>In the above reply, i meant by email in the context of record like mail sent for contact from contact module is not tracked, actions related to mailmanager are tracked in history.</div>

</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, Jun 13, 2014 at 8:57 PM, Zebra Hosting <span dir="ltr"><<a href="mailto:support@zebrahosting.eu" target="_blank">support@zebrahosting.eu</a>></span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">



<div style="word-wrap:break-word;color:rgb(0,0,0);font-size:14px;font-family:Calibri,sans-serif">
<div>Thanks for adding this to the tracker. But I am a bit surprised that emails are also not kept in the history? </div>
<div>Meaning when we answer an email in the mailmanager it does not get recorded? I thought that this was one of the key points of a CRM…</div>
<div><br>
</div>
<div>Kind regards,</div>
<div><br>
</div>
<div>Bastiaan Houtkooper</div>
<div>Zebra Hosting</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<span>
<div style="font-family:Calibri;font-size:11pt;text-align:left;color:black;BORDER-BOTTOM:medium none;BORDER-LEFT:medium none;PADDING-BOTTOM:0in;PADDING-LEFT:0in;PADDING-RIGHT:0in;BORDER-TOP:#b5c4df 1pt solid;BORDER-RIGHT:medium none;PADDING-TOP:3pt">


<span style="font-weight:bold">From: </span>Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank">uma.s@vtiger.com</a>><br>
<span style="font-weight:bold">Reply-To: </span>"<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>" <<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>><br>


<span style="font-weight:bold">Date: </span>vrijdag 13 juni 2014 13:45<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>" <<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>><br>


<span style="font-weight:bold">Subject: </span>Re: [Vtigercrm-developers] SMS history not kept?<br>
</div><div><div class="h5">
<div><br>
</div>
<div>
<div>
<div dir="ltr">Hi,
<div><br>
</div>
<div>Sending SMS, Emails and making Calls are like external actions of entity record. Right now we are tracking only internal actions such( update, edit) of fields. We will be adding this in our road-map, I have created
<a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8100" target="_blank">trac</a> for same. Please update your observation.</div>
<div><br>
</div>
<div>With</div>
<div>Regards</div>
<div>Uma S</div>
<div>Vtiger Team</div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Fri, Jun 13, 2014 at 3:48 PM, Zebra Hosting <span dir="ltr">
<<a href="mailto:support@zebrahosting.eu" target="_blank">support@zebrahosting.eu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="word-wrap:break-word;color:rgb(0,0,0);font-size:14px;font-family:Calibri,sans-serif">
<div>Could anybody confirm or tell me about this?</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<span>
<div style="font-family:Calibri;font-size:11pt;text-align:left;color:black;BORDER-BOTTOM:medium none;BORDER-LEFT:medium none;PADDING-BOTTOM:0in;PADDING-LEFT:0in;PADDING-RIGHT:0in;BORDER-TOP:#b5c4df 1pt solid;BORDER-RIGHT:medium none;PADDING-TOP:3pt">


<span style="font-weight:bold">From: </span>Bastiaan Houtkooper <<a href="mailto:support@zebrahosting.eu" target="_blank">support@zebrahosting.eu</a>><br>
<span style="font-weight:bold">Reply-To: </span>"<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>" <<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>><br>


<span style="font-weight:bold">Date: </span>maandag 9 juni 2014 10:18<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>" <<a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a>><br>


<span style="font-weight:bold">Subject: </span>[Vtigercrm-developers] SMS history not kept?<br>
</div>
<div>
<div>
<div><br>
</div>
<div>
<div style="word-wrap:break-word;color:rgb(0,0,0);font-size:14px;font-family:Calibri,sans-serif">
<div>Just setup the SMS service and noted that when I send a tekst message to contacts, this does not gets logged in the contacts history.</div>
<div>Was this ever implemented or should I add it to the bug list?</div>
<div><br>
</div>
<div>Bastiaan Houtkooper</div>
<div>Zebra Hosting</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<br>
</div>
</div>
</div>
</div>
</span></div>
<br>
_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
<div dir="ltr">With<br>
Best Regards<br>
Uma.S<br>
<div>Vtiger Team</div>
</div>
</div>
</div>
</div>
</div></div></span>
</div>

<br>_______________________________________________<br>
<a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr">With<br>Best Regards<br>Uma.S<br><div>Vtiger Team</div></div>
</div>